1,719
Client Services Manager jobs in United Arab Emirates
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MICE- Sales Manager - Hilton Abu Dhabi Yas Island
Hilton
Abu Dhabi
On-site
AED 100,000 - 150,000
30+ days ago
CALGARY - Sales Manager, Coatings & Construction Chemicals
Welldone Chemical LLC
United Arab Emirates
Remote
AED 213,000 - 268,000
30+ days ago
Territory Sales Manager - Diabetes - Abu Dhabi
DexCom
Abu Dhabi
On-site
AED 120,000 - 150,000
30+ days ago
Connect with headhunters to apply for similar jobsDigital Account Executive - Saudi Arabia
Salesforce, Inc..
Dubai
On-site
AED 120,000 - 200,000
30+ days ago
Executive - Client Services
Vista
Dubai
On-site
AED 70,000 - 100,000
Full time
30+ days ago
Job summary
A leading client services provider in Dubai is seeking a Client Services Executive to manage client requests and ensure exceptional service. Responsibilities include overseeing operational aspects of client journeys and coordinating tailored services. The ideal candidate has experience in client-facing roles and strong communication skills. This position offers global exposure and a chance for career growth within the company.
Benefits
Global experience
Access to tech platforms
Career growth opportunities
Tailored training and coaching
Qualifications
- Experience in a client-facing role in hospitality, travel, aviation, or luxury services.
- Ability to efficiently manage multiple systems in real-time.
- Strong written and spoken English communication skills.
- Calm and accurate under pressure.
- Willingness to work shifts, including evenings and weekends.
Responsibilities
- First point of contact for clients, ensuring excellent service.
- Manage client requests and bookings with precision.
- Oversee operational aspects of clients' journeys.
- Arrange tailored services beyond flights.
- Anticipate and resolve issues for clients.
- Coordinate with multiple teams for seamless service.
Skills
Client facing experience
Strong communication skills
Multitasking ability
Solutions-focused mindset
Collaborative mindset
Job description
Job Profile
At Vista, we believe exceptional client experiences are built on attention to detail, proactive communication, and a commitment to continuous improvement.
For over 20 years, we have been delivering world-class, personalized service, and we are now expanding our team of Client Services Executives. This role is perfect for individuals who thrive in fast-paced environments, are excellent team-players, enjoy problem-solving, and want to grow their career in customer service, operations, or leadership.
Your Responsibilities
As a Client Services Executive, you will be the first point of contact for clients, ensuring every interaction reflects our commitment to excellence.
At Vista, we believe exceptional client experiences are built on attention to detail, proactive communication, and a commitment to continuous improvement.
For over 20 years, we have been delivering world-class, personalized service, and we are now expanding our team of Client Services Executives. This role is perfect for individuals who thrive in fast-paced environments, are excellent team-players, enjoy problem-solving, and want to grow their career in customer service, operations, or leadership.
Your Responsibilities
As a Client Services Executive, you will be the first point of contact for clients, ensuring every interaction reflects our commitment to excellence.
- Your responsibilities will include:
- Managing client requests and bookings with precision and efficiency.
- Managing and overseeing all operational aspects of the client's journey, ensuring all regulatory permissions are secured by gathering and verifying country-specific requirements, including landing permits, weather concerns, crew readiness, and the documentation necessary for each flight to operate seamlessly.
- Arranging tailored services beyond the flight itself, such as ground transfers, chauffeurs, and helicopter connections, to deliver a seamless end-to-end travel experience.
- Anticipating challenges, resolving issues, and keeping clients informed at all times.
- Coordinating across multiple teams to deliver seamless, end-to-end service.
- Building trusted relationships with high-profile clients through clear, professional communication.
- Taking ownership of complex situations and ensuring the best possible outcome.
- The Client Services team is available 24 hours a day, seven days a week. Our Executives work a shift pattern which includes both day and night shifts.
- Experience in a client facing role (hospitality, travel, aviation, luxury services, or related industries).
- Ability to efficiently manage multiple digital systems at once, confidently navigating across several platforms and interfaces in real time.
- Strong communication skills, with excellent written and spoken English.
- The ability to stay calm, accurate, and solutions-focused under pressure.
- A collaborative mindset and genuine passion for delivering exceptional service.
- Flexibility to work shifts, including evenings and weekends, as part of a global 24/7 team.
- Global experience: exposure to a diverse, international client base with dynamic, no-two-days-the-same challenges.
- Tech: Access to multiple tech platforms and interfaces.
- Career growth: a clear path to progression, with the chance to develop skills in client management, operations, and leadership.
- Learning development: tailored training, ongoing coaching, and opportunities to move across departments and brands within our group.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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