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A leading hospitality provider in Dubai is seeking a Guest Experience Expert to deliver exceptional service throughout guests' stays. The role demands active engagement and a hands-on approach to facilitating guest needs, while maintaining professionalism and quality standards. Preferred qualifications include a high school diploma, with no required work or supervisory experience. Join a team committed to diversity and inclusion.
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we aim to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests throughout their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few critical elements for success: creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (standing, sitting, or walking for extended periods) and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is essential for Guest Experience Experts to succeed for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: None required.
Supervisory Experience: None required.
License or Certification: None.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis such as disability, veteran status, or any other basis covered under applicable law.