Waitress

Kahve dunyasi; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A popular dining establishment in Dubai is seeking a skilled Waitress to provide excellent customer service and ensure a positive dining experience. The ideal candidate should excel in communication, multitasking in a fast-paced environment, and maintaining cleanliness. Responsibilities include greeting guests, taking orders, serving food and beverages, and handling payments accurately. A strong physical stamina and attention to detail are essential for this role, making it a perfect fit for someone passionate about hospitality.

Qualifications

• Strong interpersonal skills to create a welcoming atmosphere and ensure customer satisfaction.
• Ability to communicate effectively with customers and kitchen staff.
• Capability to manage multiple tables and tasks simultaneously.

Responsibilities

• Welcome customers upon arrival and escort them to their tables.
• Listen carefully to customer orders and input them accurately.
• Deliver food and drinks promptly and ensure all orders are correct.

Skills

Excellent Customer Service

Communication Skills

Multitasking Abilities

Attention to Detail

Physical Stamina

Basic Math Skills

Job description

Awaitress is responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring a positive dining experience for guests.

Key Responsibilities

Sales Oriented

Greeting and Seating Guests: Welcome customers upon arrival, escort them to their tables, and provide menus.

Taking Orders: Listen carefully to customer orders, including any special requests, and input them accurately into the Point of Sale (POS) system.

Serving Food and Beverages: Deliver food and drinks promptly and ensure that all orders are correct and meet customer expectations.

Providing Menu Information: Offer detailed information about menu items, including daily specials, and make recommendations to enhance the dining experience.

Handling Payments: Process customer payments accurately, provide change, and handle cash transactions efficiently.

Maintaining Cleanliness: Ensure that tables are clean and tidy, and assist in cleaning dining areas as needed.

Addressing Customer Complaints: Handle any customer complaints or issues effectively and professionally to ensure satisfaction.

Skills

• Excellent Customer Service: Strong interpersonal skills to create a welcoming atmosphere and ensure customer satisfaction.
• Communication Skills: Ability to communicate effectively with customers and kitchen staff to relay orders and special requests.
• Multitasking Abilities: Capability to manage multiple tables and tasks simultaneously in a fast‑paced environment.
• Attention to Detail: Ensure accuracy in orders and payments, and notice when guests need refills or additional service.
• Physical Stamina: Ability to stand for long periods, carry heavy trays, and move quickly around the dining area.
• Basic Math Skills: Competence in handling cash transactions and calculating tips.