Waiteress

Hilton; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality establishment in Abu Dhabi is seeking a Waiter/ess to join their team. Your primary role will be to serve guests effectively and efficiently while ensuring excellent service and knowledge of menu offerings. The ideal candidate will possess a positive attitude, strong communication skills, and a commitment to high standards of customer service. Experience in a luxury Food and Beverage setting is preferred. This position represents an opportunity to be part of a globally recognized brand that values exceptional guest experiences.

Qualifications

• Experience in Food and Beverage department in a luxury setting.
• Previous experience of cash handling.
• Knowledge of Food Hygiene Regulations.

Responsibilities

• Manage guest queries in a friendly and efficient manner.
• Serve alcoholic/non-alcoholic beverages following regulations.
• Ensure knowledge of menu offerings.
• Maintain stocked mis-en-place at floor stations.
• Follow reporting procedures for issues faced.
• Ensure Food and Beverage orders are of good standard.
• Adhere to Hilton Grooming standards.
• Comply with hotel security and health regulations.

Skills

Positive attitude

Good communication skills

Committed to high levels of customer service

Excellent grooming standards

Flexibility

Ability to work in teams

Job description

A Waiter/ess at Conrad Abu Dhabi Etihad Towers Hotel is responsible for serving guests in a friendly timely and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing

As a Waiter/ess you are responsible for serving guests in a friendly timely and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly timely and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code cleanliness and personal hygiene
• Comply with hotel security fire regulations and all health and safety legislation

What are we looking for

A Waiter/ess at Conrad Abu Dhabi Etihad Towers Hotel is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department in a luxury setting
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

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