Waiter/Waitress

21c Museum Hotels; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality company in Ras Al Khaimah is seeking a Waiter/Waitress to deliver outstanding guest service in a high-end restaurant. Responsibilities include greeting guests, taking orders, and ensuring efficiency in service while maintaining high standards of grooming and hygiene. The ideal candidate should have 1-2 years of experience in luxury dining and be fluent in English. Immediate joiners are encouraged to apply.

Qualifications

• Minimum of 1-2 years experience in a high-end or luxury restaurant.
• Fluency in English is required; knowledge of additional languages is a plus.
• Professional appearance with high personal hygiene and grooming standards.

Responsibilities

• Greet and escort guests, ensuring a warm welcome.
• Take accurate orders and manage guest complaints.
• Serve food and beverages following company standards.

Skills

Strong communication skills

Multitasking

Guest-first mindset

Job description

Overview

RIKAS Hospitality Group is a Dubai-born, award-winning hospitality company. Renowned for its culinary creativity, authentic hospitality, and lifestyle-driven concepts, the Group has built an impressive portfolio of iconic venues including La Cantine du Faubourg, Mimi Kakushi, Twiggy, Ninive, Lana Lusa, KYMA Beach, Eugène Eugène and many more. With over 25 restaurants, cafés, and beach clubs, RIKAS is shaping Dubai’s dining scene while expanding regionally into Saudi Arabia, Bahrain, Europe, and beyond. In 2025, it became the first Dubai-based group to launch its own RIKAS App, offering seamless reservations, loyalty rewards, and exclusive experiences. Blending innovation, global partnerships, and a distinctive lifestyle touch, RIKAS Hospitality Group continues to set new benchmarks in the world of dining and hospitality.

Role Purpose

The Waiter/Waitress will be responsible for delivering outstanding guest service, ensuring smooth daily operations, and upholding RIKAS service standards. As a frontline ambassador of the restaurant, you will create memorable dining experiences while maintaining efficiency, professionalism, and attention to detail.

Key Responsibilities

Guest Service Excellence

• Greet guests warmly, escort them to their tables, and ensure they feel welcome.

• Present menus, explain specials, and provide knowledgeable recommendations.

• Take accurate orders and ensure they are delivered promptly and correctly.

• Anticipate guest needs, resolve concerns gracefully, and exceed expectations.

• Manage guest complaints in a professional manner, escalating when necessary.

Operational Duties

• Ensure tables, stations, and service areas are clean, organized, and properly set.

• Serve food and beverages following RIKAS standards for timing, presentation, and quality.

• Assist with daily mise en place, table settings, and closing duties.

• Collaborate closely with kitchen and bar teams to ensure smooth operations.

• Follow opening and closing checklists and operational guidelines.

Standards & Compliance

• Uphold grooming and appearance standards as per RIKAS policies.

• Ensure compliance with all health, hygiene, and safety regulations.

• Maintain awareness of promotions, special events, and menu updates.

Qualifications

• Previous experience as a Waiter/Waitress in a high-end or luxury restaurant (minimum 1–2 years preferred).

• Strong communication and interpersonal skills with a guest-first mindset.

• Ability to multitask and perform under pressure in a fast-paced environment.

• Professional appearance, with high standards of personal hygiene and grooming.

• Fluency in English is required; knowledge of additional languages is an advantage.

• Flexibility to work varied shifts, including evenings, weekends, and holidays.

• Must be available to join immediately in Ras Al Khaimah.

Interested candidates can apply by sharing their updated resume at [e-mail]. Immediate joiners will be given priority.

Additional Information

Be part of something extraordinary – join RIKAS Group and help us create unforgettable dining experiences in Ras Al Khaimah.