Waiter/ Waitress

Minor International; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a dedicated Food & Beverage Server to provide exceptional service in a vibrant dining environment. This role involves serving guests with professionalism, ensuring their satisfaction, and maintaining a clean and orderly restaurant. Ideal candidates will possess strong communication skills and a keen attention to detail, along with proficiency in English. Join a dynamic team where your contributions will enhance the guest experience and support a thriving hospitality atmosphere. If you are passionate about delivering outstanding service and working in a collaborative environment, this opportunity is perfect for you.

Qualifications

• Good proficiency in English; preferred Russian speaker.
• Must be well presented and professionally groomed at all times.

Responsibilities

• Serve and clear food and beverage items professionally.
• Maintain cleanliness and order in the restaurant throughout service.
• Ascertain guests' satisfaction and handle any arising problems.

Skills

English proficiency

Customer service skills

Problem resolution skills

Interpersonal skills

Attention to detail

Tools

POS system

Job description

• Must know all menu items, their garnishes, contents, and preparation methods and be able to relay that information to guests in a polite and concise way if asked.
• Serve and clear food and beverage items in an unobtrusive and professional manner.
• Utilize the POS system to ring up sales, print checks, close checks, and complete cashout procedures.
• Carry trays, bus, and reset tables with linen, china, glass, and silver.
• Ascertain guests' satisfaction and handle any problems which may arise, informing a manager of the problem and how it was resolved.
• Follow cash and credit card procedures according to the guidelines of the accounting department.
• Maintain a clean, neat, and orderly restaurant throughout service.
• Polish silver, refill salt, pepper, and sugar, creamers, etc.
• Ensure that work station is stocked with appropriate condiments at all times.
• Report any guest comments regarding food and beverage to manager.
• Conscientiously handle and maintain operating equipment.
• Learn and adhere to safety, sanitation, and hygiene policies.
• Maintain good working relationships with colleagues and all other departments.
• Maintain complete knowledge of all F&B services outlets and hotel services/features.
• Perform opening/closing side duties as assigned and set all tables according to standards.
• Report to manager any kinds of deviation from set standards and procedures.
• Ensure that all service and storage areas are kept safe and clean.
• Help minimize waste, neglect, breakages, and mishandling of supplies and equipment.
• Carry out light cleaning and maintenance of the outlet.
• Assist other Food & Beverage Outlets in their operations during peak hours if needed.

Qualifications:

• Good proficiency in the English language; preferred Russian speaker.
• Must be well presented and professionally groomed at all times.
• Able to account for and handle cash effectively and efficiently.
• Good communication and customer contact skills; good problem resolution skills.
• F&B product knowledge.
• Team player with strong interpersonal skills and attention to detail.

Remote Work: No

Employment Type: Full-time