Waiter

Azadea Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail company in Dubai is seeking a customer service associate to enhance the dining experience by presenting menus, assisting orders, and ensuring customer satisfaction. The role requires efficient communication with kitchen staff, arranging table set-ups, and managing bill payments. Ideal candidates will possess a high school degree, with 1-2 years of customer service experience and fluency in English. This position offers an opportunity to grow in a dynamic environment.

Qualifications

• 1-2 years of experience in customer service in a similar role.
• Fluency in English; Arabic is a plus.

Responsibilities

• Present customers upon arrival with the menu and take orders.
• Communicate efficiently with kitchen staff and barista.
• Arrange table set‑ups before and after each customer.
• Ensure professional service and report complaints.
• Collect bill payments from customers.

Skills

Fluency in English

Communication Skills

Change and Adaptability

Customer Focus

Driving and Achieving results

Initiative

Teamwork

Education

High School Degree

Job description

Responsibilities

• Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner
• Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
• Arrange table set‑ups before and after each customer according to the brand’s set standards
• Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
• Collect bill payments from customers and hand them over to the cashier

Qualifications

• High School Degree
• 1-2 years of experience in customer service in a similar role
• Fluency in English; Arabic is a plus
• Communication Skills: level 2
• Change and Adaptability: level 1
• Customer Focus: level 1
• Driving and Achieving results: level 1
• Initiative: level 2
• Teamwork: level 2

Primary Location

United Arab Emirates-UAE, Dubai, Mall Of The Emirates