VIP Guest Relations Host – Luxury 5-Star Concierge

Jumeirah; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier luxury hotel in the UAE is looking for a Guest Relations Executive to join their team. The successful candidate will provide excellent service, manage guest inquiries, and maintain high standards of hospitality. This role requires 1-2 years of experience in a similar position, proficiency in English and a second language, and strong skills in Microsoft Office, Micros, and Sevenrooms. The hotel offers a competitive tax-free salary, comprehensive healthcare, and opportunities for professional growth.

Benefits

Supportive work environment

Career development opportunities

Colleague discounts

Comprehensive healthcare coverage

Shared accommodation provided

Paid annual leave

Qualifications

• 1-2 years of experience in a similar role within a 5-star luxury property.
• Experience in a multicultural environment is essential.
• Fluent in English with a second language preferred.

Responsibilities

• Welcome guests warmly and ensure attentive service.
• Manage reservations and guest inquiries.
• Maintain guest knowledge and ensure service continuity.

Skills

F&B background

Strong customer service

Language proficiency (English and a second language)

Tools

Microsoft Office

Micros

Sevenrooms

Job description

A premier luxury hotel in the UAE is looking for a Guest Relations Executive to join their team. The successful candidate will provide excellent service, manage guest inquiries, and maintain high standards of hospitality. This role requires 1-2 years of experience in a similar position, proficiency in English and a second language, and strong skills in Microsoft Office, Micros, and Sevenrooms. The hotel offers a competitive tax-free salary, comprehensive healthcare, and opportunities for professional growth.