VIP Guest Relations Agent – German Speaker

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in the UAE is seeking a Guest Relations Agent to manage VIP guests and ensure exceptional service. Candidates should possess a University Degree in Hotel Management or have at least one year of experience in a luxurious hotel setting. Proficiency in German is mandatory. This full-time role offers competitive salary, health benefits, and numerous training opportunities for career growth within the company while promoting a healthy work-life balance.

Benefits

Competitive salary and compensation

Training and development opportunities

Career advancement opportunities

Comprehensive health insurance

Employee recognition programs

Flexible scheduling

Uniforms provided

Social events and activities

Transportation services

Employee wellness programs

Qualifications

• University Degree in Hotel Management or minimum of 1 year experience in a similar role.
• Must speak German fluently.

Responsibilities

• Prepare for daily VIP arrivals in terms of room allocation and amenities.
• Register and process check in/out for all VIP guests efficiently.
• Resolve guests' complaints and requests while ensuring prompt follow-up.

Skills

German Language

Education

University Degree in Hotel Management

Job description

A leading hospitality company in the UAE is seeking a Guest Relations Agent to manage VIP guests and ensure exceptional service. Candidates should possess a University Degree in Hotel Management or have at least one year of experience in a luxurious hotel setting. Proficiency in German is mandatory. This full-time role offers competitive salary, health benefits, and numerous training opportunities for career growth within the company while promoting a healthy work-life balance.