Ushers Guest Assistants

Star Services LLC; Dubai; On-site; AED 60,000 - 120,000; Part time

Job summary

A leading event management company in Dubai is seeking Ushers / Guest Assistants for a temporary position. In this role, you will ensure a positive experience for guests during events by providing assistance with ticketing, seating, and guest inquiries. Ideal candidates will have a high school diploma, strong communication skills, and experience in customer service. This position offers a competitive salary in a dynamic work environment, with opportunities for career growth and participation in high-profile events.

Benefits

Competitive salary and benefits package

Opportunities for career growth

Dynamic work environment

Training from experienced professionals

Qualifications

• Previous experience in a customer service or hospitality role is preferred.
• Ability to work in a fast-paced and high-pressure environment.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Greet guests as they enter the venue and assist with ticket scanning and seating arrangements.
• Provide information about the event, venue, and facilities to guests.
• Monitor guest behavior and address any disturbances professionally.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving skills

Conflict resolution skills

Education

High school diploma or equivalent

Job description

Temporary position (5 months)

Position: Ushers / Guest Assistants

Company Overview:

Star Services LLC is a leading event management company that specializes in providing top‑notch services for high‑profile events, concerts, and shows. We are committed to delivering exceptional guest experiences and ensuring the success of every event we manage.

Position Overview:

We are currently seeking enthusiastic and customer‑oriented individuals to join our team as Ushers / Guest Assistants. As an Usher / Guest Assistant, you will play a vital role in creating a positive and welcoming atmosphere for our guests and ensuring their overall satisfaction during events.

Key Responsibilities:

• Greet guests as they enter the venue and assist with ticket scanning and seating arrangements
• Provide information about the event, venue, and facilities to guests
• Direct guests to their designated seats and assist with any special needs or requests
• Monitor guest behavior and address any disturbances or issues in a professional manner
• Ensure the safety and security of guests by following protocols and procedures
• Assist with crowd control and emergency evacuation procedures if necessary
• Provide exceptional customer service and handle guest inquiries and complaints promptly and effectively
• Collaborate with other team members to ensure a smooth and successful event
• Maintain a clean and organized work area before, during, and after events
• Attend pre‑event meetings and training sessions as required

Qualifications:

• High school diploma or equivalent
• Previous experience in a customer service or hospitality role is preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast‑paced and high‑pressure environment
• Strong problem‑solving and conflict resolution skills
• Ability to stand and walk for extended periods of time
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Must be able to pass a background check and drug test

We Offer:

• Competitive salary and benefits package
• Opportunities for career growth and development
• Dynamic and exciting work environment
• Training and support from experienced professionals
• Chance to be a part of high‑profile events and shows

If you are passionate about providing exceptional customer service and have a positive attitude, we would love to hear from you. Join our team at Star Services LLC and be a part of creating unforgettable experiences for our guests.