Upscale Hotel Telephone & Guest Services Operator

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hospitality company in Dubai seeks an experienced guest communicator to manage calls, coordinate room service, and maintain a friendly rapport with guests. The ideal candidate has 1-2 years in a public contact role, strong English communication skills, and a detail-oriented approach. This full-time position emphasizes multitasking in a dynamic environment, essential for ensuring high-quality service for guests.

Qualifications

• 1-2 years in a public contact position, preferably in an upscale hotel.
• Strong verbal and written skills in English.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage incoming and outgoing calls per established procedures.
• Handle room service orders and ensure accurate communication with guests.
• Maintain a friendly rapport with regular guests.

Skills

Friendly demeanor

Multitasking

Strong verbal communication

Detail-oriented

Job description

A prestigious hospitality company in Dubai seeks an experienced guest communicator to manage calls, coordinate room service, and maintain a friendly rapport with guests. The ideal candidate has 1-2 years in a public contact role, strong English communication skills, and a detail-oriented approach. This full-time position emphasizes multitasking in a dynamic environment, essential for ensuring high-quality service for guests.