Travel Administrator

All Dubai Travel; Dubai; On-site; AED 30,000 - 40,000; Full time

Job summary

A rapidly growing travel and tourism company in Dubai is seeking an experienced Travel Agency Administrator to join their dynamic team. The role involves managing client communications, organizing travel bookings, and providing essential administrative support to ensure smooth operations. The ideal candidate should have a minimum of 2 years of experience, outstanding organizational skills, and a positive service-oriented attitude. Visa sponsorship is provided, making it an excellent opportunity for those passionate about the travel industry.

Benefits

Visa Sponsorship

Qualifications

• Minimum 2 years of experience in an administrative role, preferably in a travel or tourism company.
• Ability to multitask in a fast-paced environment.
• Self-motivated and able to work independently or as part of a team.

Responsibilities

• Handle client communications through multiple channels.
• Assist with booking and coordinating tours and accommodations.
• Manage internal booking calendars and prepare reports.

Skills

Strong verbal and written communication skills

Highly organized

Detail-oriented

Proficient in Microsoft Office

Service-focused attitude

Education

Bachelor’s degree or equivalent experience

Tools

CRM or travel booking software

Job description

Overview

Position: Experienced Travel Agency Administrator

Location: Tecom, Dubai / United Arab Emirates

Job Type: Full-Time

Benefits: Visa Sponsorship

Join our dynamic team at All Travel, a rapidly growing travel and tourism company dedicated to delivering outstanding experiences across Dubai and the UAE. We are looking for a committed and detail-oriented Travel Agency Administrator to support our expanding operations and help ensure smooth and efficient travel services for our clients.

As a Travel Agency Administrator, you will play a key role in handling client communications, organizing travel services, maintaining booking records, and providing essential administrative support to our tour and operations teams.

Responsibilities

• Bachelor’s degree or equivalent experience preferred
• Respond promptly to inquiries from clients through social media, phone, email, and messaging apps
• Assist with booking and coordinating tours, transfers, hotel accommodations, and visa applications
• Update and manage travel listings on relevant platforms and internal systems
• Handle outbound calls and follow-ups to maintain engagement with existing customers and generate new leads
• Coordinate with vendors and suppliers (transportation companies, tour operators, hotels)
• Manage internal booking calendars and prepare daily/weekly reports
• Ensure efficient communication between clients, team members, and service providers
• Oversee general office administration including document management, invoicing, and basic accounting tasks (e.g., VAT filings, AML compliance)

Qualifications

• Minimum 2 years of experience in an administrative role, preferably in a travel or tourism company
• Strong verbal and written communication skills
• Highly organized with the ability to multitask in a fast-paced environment
• Detail-oriented with excellent time management skills
• Proficient in Microsoft Office and experienced with CRM or travel booking software
• Self-motivated and able to work independently or as part of a team
• A positive, service-focused attitude is a must

We look forward to growing together with you at All Travel and delivering unforgettable experiences to our clients.