Training Center Coordinator

Madi International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A logistics and training company in Dubai is seeking a Training Center Coordinator responsible for managing operations, coordinating training schedules, and ensuring customer satisfaction. The ideal candidate will have strong operations management skills and experience in logistics coordination, focusing on improving performance and customer service. The role involves working closely with various departments and teams to ensure smooth operations.

Qualifications

• Experience in operations processes and logistics management.
• Ability to manage teams and training schedules.
• Strong communication and coordination skills.

Responsibilities

• Handle daily operations and performance improvement.
• Coordinate with other departments for business growth.
• Manage training schedules and ensure they run smoothly.
• Monitor customer feedback for satisfaction measurements.

Skills

Operations management

Logistics coordination

Customer service

Inventory management

Job description

About the job Training Center Coordinator

• Handles the operations process, planning, control, performance improvement, and operations strategy.
• Provides inspired solutions for day-to-day operations of the company.
• Follow up between with other departments in country and corporate departments to create coordinated plans for business growth.
• Responsible for logistics events & activities to make sure it runs smoothly.
• Checking sales returns process conditions and reasons.
• Ensure delivery optimizations & route planning to reduce challenges and delays for orders delivery.
• Controls company assets;
• Accountable for Head office & district petty cash purchases (Suppliers, vendors, contracts etc...);
• Head Office team management and training center team ensuring workflow operates properly training schedules, cleanliness, Hygiene
• Coordinate between the audit firm and the corporate team.
• Review the training schedule and confirm appointments to deliver training.
• Ensure preparations are set at the required time.
• Develop reports and evaluations on the training sessions given.
• Monitor the feedback from customers to measure their satisfaction with the companys products.
• Focuses on customer service, inventory, technical center cleanliness, technical center displays, product stocking, customer complaints and return
• Always Maintain all assigned training assets in effective shape.
• Keeps the reception area tidy and appealing
• Supervises and ensures a hygienic and standardized professional work environment
• Take and carry out phone calls, answers enquiries clearly and book appointments.
• Ensure proper communication of all plans with respective people within the company such as sales teams and principles.
• Keeps stock and Maintains supplies by checking stock to determine orders and inventory levels
• Maintains and follows up on stock withdrawals.
• Follows up on orders and deliveries for the technical center.
• Monitors shelf life, buffer stocks and product displays.
• Supports other teams with various administrative tasks.
• Follows and keeps track of staff absence and presence