Ticketing Systems Lead for Immersive Experiences

Farah Experiences LLC; United Arab Emirates; On-site; AED 150,000 - 200,000; Full time

Job summary

A leading entertainment company in Abu Dhabi is seeking a Ticketing Manager to manage ticketing applications and enhance guest experiences. The successful candidate will ensure smooth operations, provide functional guidance, and liaise between business teams and vendors. This role demands a degree in a relevant field, MS SQL certification, and at least 5 years of experience managing ticketing applications. Ideal candidates must possess strong troubleshooting and vendor management skills, as well as expertise in SQL and API integrations.

Qualifications

• 5+ years managing ticketing applications.
• MS SQL certification is required.
• Strong troubleshooting and vendor management skills are essential.

Responsibilities

• Manage core ticketing applications and ensure smooth operations.
• Configure tickets and offers based on business requirements.
• Provide support and coordinate with vendors.

Skills

SQL and API integration expertise

Excellent communication skills

Problem-solving skills

Education

Degree in a technical or business-related field

Tools

VivaTicket (BOS)

Tunn3l

Gantner Locker System

Face-pass Middleware

Job description

A leading entertainment company in Abu Dhabi is seeking a Ticketing Manager to manage ticketing applications and enhance guest experiences. The successful candidate will ensure smooth operations, provide functional guidance, and liaise between business teams and vendors. This role demands a degree in a relevant field, MS SQL certification, and at least 5 years of experience managing ticketing applications. Ideal candidates must possess strong troubleshooting and vendor management skills, as well as expertise in SQL and API integrations.