Telesales Representative - Doctor OnTime

Ontime Group; Dubai; On-site; AED 30,000 - 45,000; Full time

Job summary

A leading healthcare service provider in Dubai is seeking a Telesales Representative for the Doctor OnTime platform. In this pivotal role, you will engage potential patients through outbound calls, explaining services and driving appointments. The ideal candidate will have a proven telesales background, exceptional communication skills, and a passion for enhancing patient access to healthcare.

Qualifications

• Experience in telesales, particularly within healthcare.
• Proven track record of achieving sales goals.
• Strong organizational skills and attention to detail.

Responsibilities

• Make outbound calls to connect patients with healthcare solutions.
• Utilize customer service skills to nurture leads.
• Collaborate with teams to improve lead generation efforts.

Skills

Communication

Interpersonal Skills

Customer Service

Sales Skills

Organizational Skills

Tools

CRM Systems

Office Software

Job description

Ontime Group is excited to announce an opening for a Telesales Representative for our Doctor OnTime service. In this role, you will play a crucial part in connecting patients with healthcare solutions by promoting our Doctor OnTime platform, which enhances patient access to healthcare providers and services.

Responsibilities :

• Make outbound calls to engage with potential patients, introducing them to the Doctor OnTime service and its benefits.
• Explain the features of our platform clearly and effectively, answering any questions or concerns from prospective customers.
• Utilize your customer service skills to nurture leads and convert inquiries into appointments or sign-ups.
• Keep a detailed record of interactions and outcomes in our CRM system to track sales progress.
• Collaborate with marketing and operations teams to improve lead generation efforts and customer outreach strategies.
• Achieve and surpass monthly sales targets while maintaining a high level of customer satisfaction.
• Stay informed about industry developments and platform updates to effectively communicate changes to clients.

Requirements

• Previous experience in telesales, particularly within healthcare or related sectors.
• Strong communication and interpersonal skills, with the ability to connect with diverse audiences.
• Proven track record of achieving sales goals and maintaining customer satisfaction.
• Comfortable explaining complex services in a simple, relatable manner.
• Experience working with CRM systems and standard office software.
• Strong organizational skills and attention to detail.
• Self-motivated with a passion for helping others.
• Fluency in English is required; additional languages are a plus.