Telemarketing Team Leader: Drive Sales & Coach Performers

Cigna Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading health services organization in Dubai seeks a Sales Team Manager to drive performance and achieve sales targets. Responsibilities include managing a telemarketing sales team, coaching staff, analyzing performance reports, and maintaining regulatory compliance. The ideal candidate has experience in insurance sales, excellent communication skills, and the ability to motivate a team. This role offers an opportunity to lead in a dynamic environment focused on enhancing customer health outcomes.

Qualifications

• Experience managing a telemarketing sales team.
• Experience in insurance sales.
• Strong customer focus with problem-solving skills.
• Excellent interpersonal skills with verbal and written communication.
• Ability to organize, prioritize, and manage workflow.

Responsibilities

• Manage sales team to achieve targets.
• Coach telemarketers and provide performance feedback.
• Analyze reports to spot trends.
• Monitor sales calls for coaching and compliance.
• Participate in product meetings and handle complaints.

Skills

Excellent oral and written communication skills

Leadership skills to motivate and develop others

Negotiation and influencing skills

Sound analytical skills and attention to detail

Customer-focused and action-oriented

Problem identification and management

Tools

Microsoft Office applications

Spreadsheets

Job description

A leading health services organization in Dubai seeks a Sales Team Manager to drive performance and achieve sales targets. Responsibilities include managing a telemarketing sales team, coaching staff, analyzing performance reports, and maintaining regulatory compliance. The ideal candidate has experience in insurance sales, excellent communication skills, and the ability to motivate a team. This role offers an opportunity to lead in a dynamic environment focused on enhancing customer health outcomes.