Technical Writer

Info Resume Edge; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A technology-focused platform in Dubai is seeking a skilled Technical Writer to produce high-quality documentation for various products. The ideal candidate will develop user manuals, API documentation, and online help guides, ensuring comprehensive content that addresses user needs. Candidates must have a bachelor's degree and at least 2 years of experience in a tech environment. Proficiency in documentation tools and attention to detail are essential.

Qualifications

• Minimum 2 years of experience as a Technical Writer in a tech or SaaS environment.
• Familiarity with HTML, Markdown, or XML.
• Experience in Agile or Scrum methodologies is a plus.

Responsibilities

• Create and maintain clear technical documentation.
• Work collaboratively with internal teams.
• Edit and standardize materials from team members.
• Gather user feedback to improve content.

Skills

Technical documentation

Excellent communication skills

Attention to detail

Proficiency with documentation tools

Education

Bachelor's degree in a relevant field

Tools

Git

Confluence

Microsoft Office

Adobe FrameMaker

Job description

We are seeking a skilled Technical Writer to create high-quality documentation that contributes to the overall success of our products and services. You will work collaboratively with developers product managers and subject matter experts to produce user-friendly content that simplifies complex information for various audiences.

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Key Responsibilities

• Create and maintain clear concise and comprehensive technical documentation including:
  • User manuals
  • API documentation
  • Online help guides
  • System operation instructions
  • Installation guides
• Work with internal teams to understand product requirements and translate them into documentation.
• Organize and write supporting content for software development engineering or IT systems.
• Edit and standardize materials prepared by other team members to ensure consistent tone and style.
• Gather feedback from users and stakeholders to improve content quality and usability.
• Maintain version control and documentation history using tools like Git or Confluence.

Requirements

• Bachelors degree in English Technical Communication Computer Science or a related field.
• Proven experience (2 years) as a Technical Writer preferably in a tech or SaaS environment.
• Excellent written and verbal communication skills.
• Strong attention to detail and the ability to quickly grasp complex technical concepts.
• Proficiency with documentation tools (e.g. Microsoft Office MadCap Flare Confluence Git or Adobe FrameMaker).
• Familiarity with HTML Markdown or XML is a plus.
• Experience in Agile or Scrum methodologies is a bonus.

Preferred Qualifications

• Experience writing for a developer audience (e.g. API or SDK documentation).
• Knowledge of content management systems and version control practices.
• Ability to create visuals or diagrams using tools like Lucidchart Visio or Figma.