Technical Specialist Windows

Intertec Softwares; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology solutions provider in Dubai is seeking an experienced IT Manager to manage and maintain Windows servers and services including Active Directory and Office 365. The ideal candidate will have excellent communication skills and a strong problem-solving ability, along with expertise in Mobile Device Management and server performance optimization. This role offers the opportunity to work in a dynamic environment and lead IT infrastructure solutions.

Qualifications

• 5+ years of experience in IT management, specifically in server and network infrastructure.
• Strong understanding of cloud services including Azure AD and Office 365.
• Experience with disaster recovery solutions using Commvault and Veeam.

Responsibilities

• Manage and maintain Windows servers and services including Active Directory.
• Troubleshoot and optimize IIS web servers for performance.
• Administer and optimize Mobile Device Management solutions.

Skills

Windows Server Management

SCCM/Patch Server Management

Active Directory

Microsoft Exchange

Office 365 Management

Mobile Device Management (Airwatch)

Excellent communication

Problem Solving

Interpersonal Skills

Planning and organization

Flexibility & dedication

Job description

RESPONSIBILITIES (INCLUDES ALL TASKS):

• Manage and maintain Windows servers and services including Active Directory (AD) Exchange and Windows Performance Management.
• Solid understanding and experience of Mail flow in an enterprise environment.
• Troubleshoot and optimize IIS web servers for high availability and performance.
• Administer and optimize Mobile Device Management using VMware Airwatch Microsoft Intune and related technologies.
• Apply solid networking concepts for configuration monitoring and troubleshooting of IT infrastructure.
• Enforce strong security practices and standards across all systems.
• Implement and manage automation tools such as BMC ITOM BMC TSSA Manage Engine and SCCM to enhance operational efficiency.
• Develop and execute Power Shell or similar scripts for process automation and task scheduling.
• Manage Azure AD Office 365 and associated cloud services for user management and service optimization.
• Administer enterprise backup solutions using Commvault and Veeam ensuring data integrity and disaster recovery readiness.
• Monitor and optimize system performance diagnosing and resolving technical issues proactively.
• Conduct root cause analysis and implement longterm solutions.
• Collaborate with crossfunctional teams to design and implement infrastructure solutions.
• Knowledge on Microsoft SQL Server.
• Excellent communication skills and customer service ethos.

TECHNICAL SKILLS / COMPETENCIES:

MANDATORY

• Windows Server Management
• SCCM/Patch Server Management
• Active Directory
• Microsoft Exchange
• Office 365 Management
• Mobile Device Management (Airwatch)

SOFT SKILLS:

MANDATORY

• Excellent communication.
• Problem Solving.
• Interpersonal Skills.
• Planning and organization.
• Flexibility & dedication toward the work.

Required Experience:

Manager