Team Leader, Front Office

Atlantis Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality provider based in Dubai is seeking a Team Leader for the Front Office to oversee lobby operations and maintain exceptional service standards. The ideal candidate will have a Bachelor’s degree in Hospitality Management and at least 2 years of experience in a similar role within a luxury property. This position offers a competitive, tax-free salary with numerous benefits including comprehensive health insurance, food and beverage privileges, and career development opportunities.

Benefits

Competitive tax-free salary

Generous food and beverage privileges

Comprehensive health insurance

Annual flights home

Career mobility and training access

Qualifications

• Minimum 2 years in a similar position within a luxury property.
• Experience in front office and lobby operations.
• Ability to contribute to business strategy successfully.

Responsibilities

• Maintain day-to-day front office and lobby activities.
• Ensure seamless guest service through communication with departments.
• Provide courteous and professional service.

Skills

Hospitality Management

Front Office Operations

Communication

Team Leadership

Education

Bachelor’s Degree in Hospitality Management

Job description

Overview

( 18060 )

A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world. Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.

About The Role

Are you a versatile person who can cope with the challenging Front Office & Lobby operations while maintaining high standards? Are you confident, creative, and comfortable communicating at all levels and enjoy a fast-paced working environment? The Team Leader, Front Office will report to the Assistant Manager and will help to maintain and action the day-to-day front office & lobby activities, communicate with Housekeeping and Call Center to ensure seamless guests’ service is provided. The Team Leader, Front Office will conduct duties in the assigned place of work and will provide courteous, professional, efficient, and flexible service.

About You

If you have a bachelor’s degree in Hospitality Management in a related field or either and a housekeeping experience, a minimum of 2 years in a similar position within the luxury property, as well as the ability to contribute and successfully deliver against a business strategy, we invite you to apply for this unique opportunity.

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.