Supervisor, Outlet

Aldhafra Resort, Vignette Collection, by IHG; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury desert resort in Abu Dhabi is seeking an Outlet Supervisor. The ideal candidate will have 1-2 years of experience in a supervisory role within food and beverage, strong leadership skills, and a passion for guest service. Responsibilities include supporting the Outlet Manager in daily operations and supervising the staff. This role requires flexibility, excellent communication skills, and the ability to perform in a fast-paced environment. Join our team to create memorable experiences in a welcoming atmosphere.

Qualifications

• Minimum 1–2 years of experience in a supervisory or senior service role in F&B.
• Well-groomed and professional demeanor.
• Committed and reliable, flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Support the Outlet Manager in overseeing daily operations.
• Supervise staff and ensure smooth service delivery.
• Act as point of contact in the manager's absence.

Skills

Strong communication

Leadership

Interpersonal skills

Guest-oriented

Ability to lead a team

Fluent in English

Education

Diploma or certification in hospitality or related field

Tools

POS systems

Job description

About Us

Aldhafra Resort, a serene desert retreat, is nestled on the edge of the Rub’ al Khali, the world’s largest uninterrupted sand desert, just a short distance from the heart of Abu Dhabi. Blending the natural beauty of the desert with warm hospitality, the resort offers a welcoming escape for families, couples, and adventure seekers alike. With comfortable accommodations, a variety of dining options, and engaging activities, Aldhafra Resort provides a relaxing and memorable experience in a truly unique setting.

As part of Aldar Hospitality and brought to life by the vision of Aldar Group, Aldhafra Resort reflects a commitment to creating meaningful destinations. Thoughtfully designed with sustainability and cultural authenticity in mind, the resort embraces the charm of the desert while ensuring a comfortable and enjoyable stay for guests of all ages. With Aldar Hospitality’s dedication to exceptional service, Aldhafra Resort is an ideal getaway for those looking to unwind, explore, and connect with nature.

About the Job

The Outlet Supervisor is responsible for supporting the Outlet Manager/ Food & Beverage Manager in overseeing daily operations, ensuring smooth service delivery, and maintaining high standards of guest experience. The role includes supervising staff, managing the floor during service, and acting as the point of contact in the manager’s absence.

About You

• Minimum 1–2 years of experience in a supervisory or senior service role in F&B
• Strong communication leadership & interpersonal skills
• Well-groomed, professional, and guest-oriented
• Ability to lead a team in a fast-paced environment
• Working knowledge of POS systems and basic reporting
• Fluent in English; additional languages are a plus
• Diploma or certification in hospitality or related field is preferred
• Committed and reliable
• Flexible schedule including evenings, weekends, and holidays
• May require extended hours or outdoor work depending on outlet type
• Standing for long periods and occasional lifting are involved

Shape Your Career with Aldhafra Resort

Join the team at Aldhafra Resort, a welcoming, family-friendly destination in the heart of the desert. Be part of creating memorable experiences for our guests while growing your career in a warm and supportive environment.

Equal Opportunity Statement

Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.