Student Services Admin Specialist – Dubai Campus

Heriot-Watt University; Dubai; On-site; AED 25,000 - 60,000; Full time

Job summary

A prestigious international university in Dubai is seeking a Student Service Centre Admin Assistant. The role involves providing professional customer service and administrative support within the Student Service Centre. Candidates should have strong communication skills and attention to detail, with a background in a similar environment being advantageous. This position offers a unique opportunity to work in an educational setting and support students throughout their academic journey.

Qualifications

• Experience of working within a similar environment.
• Demonstrable professional and proactive approach.
• Ability to work flexibly and accurately in a dynamic environment.

Responsibilities

• Provide professional customer service in all interactions.
• Act as first point of contact for students.
• Assist with updates to the Student Records System.

Skills

Customer service

Attention to detail

Communication skills

Interpersonal skills

Education

Literacy and numeracy skills equivalent to SCQF Level 5

Educated to SCQF Level 6 or equivalent (desired)

Tools

IT packages competency

Banner Student Records system knowledge (desired)

Job description

A prestigious international university in Dubai is seeking a Student Service Centre Admin Assistant. The role involves providing professional customer service and administrative support within the Student Service Centre. Candidates should have strong communication skills and attention to detail, with a background in a similar environment being advantageous. This position offers a unique opportunity to work in an educational setting and support students throughout their academic journey.