Strategic SaaS HR Account Manager

DISCOVERED; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A fast-scaling SaaS company in Dubai is seeking an experienced account manager to own the retention, expansion, and satisfaction of high-value clients. The role requires 3–5 years of experience in account management or customer success, strong communication and organisational skills, and the ability to manage multiple enterprise accounts. Experience in HR tech is a plus. This is a unique opportunity to make a significant impact in a growing organization.

Qualifications

• 3–5 years in account management or customer success within SaaS.
• Strong client handling, communication, and organisation skills.
• Experience managing multiple enterprise accounts.

Responsibilities

• Own retention, expansion and customer happiness for high-value SaaS clients.
• Serve as the primary contact for assigned accounts.
• Identify upsell and cross-sell opportunities for client goals.

Skills

Client handling

Communication skills

Organisation skills

Job description

A fast-scaling SaaS company in Dubai is seeking an experienced account manager to own the retention, expansion, and satisfaction of high-value clients. The role requires 3–5 years of experience in account management or customer success, strong communication and organisational skills, and the ability to manage multiple enterprise accounts. Experience in HR tech is a plus. This is a unique opportunity to make a significant impact in a growing organization.