Store Supervisor

Jimmy Choo; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury fashion retailer seeks a Store Supervisor in Dubai to drive customer engagement and results while mentoring the team. You will act as the brand ambassador and ensure visual standards are upheld. Strong leadership and at least 5 years in luxury retail are essential. The ideal candidate is a motivated sales professional who excels in building lasting client relationships and resolving complex inquiries. This position offers opportunities for personal and professional growth.

Qualifications

• 5 years of luxury retail experience with an established clientele.
• Ability to drive results through others.
• Sales professional focused on customer service and engagement.

Responsibilities

• Drive results by delivering an elevated customer experience.
• Cultivate and maintain excellent clientele relationships.
• Partner with the Store Manager to achieve sales targets.
• Act as a brand ambassador in the community.
• Ensure visual standards are maintained in the boutique.
• Fulfill keyholder responsibilities including store opening and closing.

Skills

Luxury retail experience

Customer service focus

Leadership

Relationship building

Technologically savvy

Job description

WHO YOU ARE:

Our Store Supervisors at Jimmy Choo are stylish, sophisticated leaders who have a drive to achieve results and a passion for customer engagement. As a Store Supervisor, you are a senior brand representative with the ability to multitask, mentor the team, and focus on building lasting client relationships. You will work in an inspiring and rewarding environment with opportunities for individual development and professional growth.

WHAT YOU’LL DO:

• Drive results through delivering an elevated customer experience and supervising the floor to ensure the highest level of service.
• Cultivate and maintain excellent clientele relationships while coaching the broader team on relationship-building techniques.
• Partner with the Store Manager to strategically achieve sales targets and execute store initiatives.
• Act as a lead brand ambassador in the community and proactively foster high-level customer relationships.
• Ensure visual standards are maintained at all times, providing direction to the team to keep the boutique in pristine condition.
• Fulfill keyholder responsibilities including store opening and closing, cash handling, and delegated financial reporting.

WE’D LOVE TO SEE:

• 5 years of luxury retail experience with a proven track record of maintaining an established clientele.
• A natural leader and self-starter with the ability to drive results through others.
• Curious and motivated with the ability to engage; a true sales professional who can pivot between selling and supervising.
• Customer service focused; ability to sell with a passion for client and community engagement and the ability to resolve complex customer inquiries.
• Technologically savvy individual with an entrepreneurial spirit and a high level of organizational excellence.