Store Supervisor

Talent Finder International Recruitment Services; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A recruitment agency in the UAE seeks a Store Manager to oversee daily operations in Dubai. Responsibilities include managing the sales team, training new employees, and ensuring high customer service standards. The ideal candidate should have a bachelor's degree in Business Administration and at least 2 years of supervisory experience. Strong leadership and problem-solving skills are essential. The position involves flexible working hours and offers competitive commission-based pay.

Benefits

Attractive sales commission

Salary based on experience

Qualifications

• Minimum 2 years of supervisory or retail sales experience.
• Fluency in English is required, Arabic proficiency is preferred.

Responsibilities

• Manage the sales team and monitor performance.
• Train new employees to achieve sales objectives.
• Handle customer complaints and maintain service standards.

Skills

Leadership skills

Organizational skills

Problem-solving abilities

Decision-making abilities

Fluency in English

Proficiency in POS systems

Education

Bachelor's degree in Business Administration

Tools

Microsoft Office

Job description

Job Objective

To oversee daily store operations ensure sales targets are met maintain excellent customer service standards and uphold overall store quality and order.

Duties & Responsibilities

• Supervise and manage the sales team assigning tasks and monitoring performance.
• Train and guide new employees to achieve store sales objectives.
• Monitor stock levels and coordinate with management for replenishment.
• Ensure compliance with company policies quality standards and customer service guidelines.
• Handle customer complaints and resolve issues professionally.
• Prepare and submit regular sales and performance reports to management.
• Ensure adherence to work schedules dress code and store cleanliness.
• Oversee the implementation of promotions and discounts in the store.
• Participate in stocktaking activities and ensure data accuracy.
• Motivate the team to achieve sales goals while maintaining a positive work environment.

Qualifications

• Bachelors degree in Business Administration or related field (preferred).
• Minimum 2 years of supervisory or retail sales experience.
• Strong leadership and organizational skills.
• Excellent problem-solving and decision-making abilities.
• Proficiency in POS systems and Microsoft Office applications.
• Fluency in English (Arabic proficiency preferred).

Working Hours & Conditions

• 48 hours per week (1 day off weekly).
• Work may be required during holidays or peak seasons (Ramadan Eid packing season etc.).
• Flexibility to work in any UAE branch as per business needs.

Key Performance Indicators (KPIs)

• Achievement of sales targets.
• Customer satisfaction levels.
• Punctuality and attendance.
• Quality of product display & store cleanliness.
• Speed & accuracy of sales transactions.

Benefits

• Salary: AED(based on experience).
• Attractive sales commission.