Spa Therapist

Mandarin Oriental Hotel Group Limited; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking a Spa Therapist to join their Spa & Wellness team. The role involves delivering high-quality spa treatments while ensuring guest comfort and maintaining hygiene standards. Ideal candidates will have at least 2 years of relevant experience and preferably hold CIBTAC/CIDESCO certifications. The hotel offers competitive salary and benefits including a variety of health and wellness programs.

Benefits

Competitive salary

Health and wellness programs

Learning and development opportunities

Accommodation and meals

MOfamily stay program

Qualifications

• Minimum 2 years of experience as a Spa Therapist or Beautician required.
• CIBTAC/CIDESCO certifications are advantageous.
• Experience in 5-star hotels or the Middle East region is an advantage.

Responsibilities

• Deliver treatments to the highest standard and ensure guest comfort.
• Maintain cleanliness and hygiene in all spa and wellness areas.
• Act as a hotel ambassador and perform duties as assigned by management.

Skills

Customer service skills

Detail-oriented

Communication skills

Education

Senior school qualification

Beauty school graduate

Tools

Computer skills

Job description

Mandarin Oriental Downtown, Dubai is looking for a Spa Therapist to join our Spa & Wellness team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences.

Nestled in the city’s heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubai’s skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the Spa Department, the Spa Therapist is responsible for performing all spa treatments to guests in a professional and pleasant manner. The Spa Therapist reports to the Spa Treatments Manager.

Responsibilities

• Understand and comply with all corporate and hotel policies, SOPs, and the MOHG Code of Conduct; support learning and development activities.
• Ensure consistent adherence to LQE and Forbes standards, protect confidential information, and comply with the MOHG Social Media Policy.
• Act as a hotel ambassador, perform any additional duties assigned by management, and follow procedures as directed by the Spa Treatments Manager.
• Maintain cleanliness and hygiene in all spa and wellness areas, including treatment rooms, reception, retail, pantry, lounges, and thermal facilities.
• Deliver treatments to the highest standard, ensure guest comfort, manage appointment schedules, and interact courteously with guests.
• Attend all required meetings and training sessions, report faulty equipment, maintain supply inventory, and participate in events and demonstrations.

Requirements

• Senior school qualification is required; beauty school graduate is preferred.
• CIBTAC/CIDESCO certifications are advantageous.
• Minimum 2 years of experience as a Spa Therapist or Beautician is required.
• Experience in 5-star hotels or the Middle East region is an advantage.
• Good computer skills and clear English communication (verbal and written) are important.
• Must be detail‑oriented, organized, mature, outgoing, and have excellent interpersonal and customer service skills.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle‑free.
• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well‑being and stability.

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