Spa Therapist

AccorHotels Middle East; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hotel chain in Dubai is seeking a Spa Therapist to perform a variety of treatments and ensure exceptional guest experiences. The ideal candidate will have 2-5 years of experience in the hotel industry, a Spa Therapist certification, and strong communication skills. Join a dynamic team in a luxurious environment providing top-notch service to guests.

Qualifications

• 2-5 years of experience in the hotel industry as a spa therapist.

Responsibilities

• Perform a variety of treatments, including massages and facials.
• Provide an exceptional guest experience and follow up post-treatment.
• Prepare treatment rooms before and after sessions ensuring cleanliness.
• Collaborate with wellness and operations teams to enhance guest experience.

Skills

Good English communication skills

Ability to handle pressure

Multi-tasking

Pleasing personality

Education

Spa Therapist certification

Job description

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestledamongst lush greeneryonthe idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropicaland relaxingsanctuary, only ashort distance away from the vibrant, buzzing metropolis of Dubai.

Withtouches of Frencheleganceinterlacedthroughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

Spa Treatments

• Perform a variety of treatments, including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs.
• Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns.

Guest Experience & Care

• Provide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized.
• Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations.

Operational Support

• Prepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times.
• Monitor and maintain spa supplies and equipment, reporting needs to the relevant team.
• Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness.

Team Collaboration

• Collaborate with the wellness and operations teams to create a seamless and elevated experience for guests.
• Participate in training sessions and team meetings to enhance skills and align with the hotel’s standards.
• Observe all brand/operating standards and/or LQA.
• Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.
• Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
• Perform any other duties and responsibilities that may be assigned.

Qualifications

• Certified as Spa Therapist
• With 2-5 years of experience in the same field in hotel industry
• With good English communication skills
• With pleasing personality and a well focused individual
• Able to handle pressure at work and capability to multi-task