Spa Guest Services Executive – Luxury Experience

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality brand in the United Arab Emirates is seeking a Guest Service Executive for the Talise Ottoman Spa at Jumeirah Zabeel Saray. This role involves welcoming guests, managing reservations, and ensuring a high level of personalized service. Ideal candidates will have at least two years of experience in hospitality or guest services, alongside a proficiency in English and additional languages. The position offers a competitive, tax-free salary in Dirhams (AED) along with generous benefits including hotel discounts, healthcare, and life insurance.

Benefits

Tax-free salary

Generous F&B benefits

Reduced hotel rates

Flights home

Health care package

Life insurance

Qualifications

• Minimum two years’ experience in hospitality or guest service‑related work.
• Experience in a spa environment preferred.
• Retail, customer service, and cash handling experience.

Responsibilities

• Welcome and greet guests, explaining services.
• Answer calls and emails promptly and professionally.
• Schedule spa services and maintain knowledge of all offerings.

Skills

Customer service

Cash handling

Proficient in English

Proficient in multiple languages

Education

High school diploma or equivalent

Bachelor's degree in related field

Tools

POS system

Microsoft Office

Job description

A luxury hospitality brand in the United Arab Emirates is seeking a Guest Service Executive for the Talise Ottoman Spa at Jumeirah Zabeel Saray. This role involves welcoming guests, managing reservations, and ensuring a high level of personalized service. Ideal candidates will have at least two years of experience in hospitality or guest services, alongside a proficiency in English and additional languages. The position offers a competitive, tax-free salary in Dirhams (AED) along with generous benefits including hotel discounts, healthcare, and life insurance.