Spa Attendant

InterContinental Hotels Group; United Arab Emirates; On-site; AED 25,000 - 60,000; Full time

Job summary

A global luxury hotel brand in Dubai is seeking a Spa Attendant to ensure treatment rooms are prepared, assist with spa cleanliness, and provide excellent customer service. The ideal candidate should have strong communication skills and knowledge of spa treatments. The position offers competitive salary, great benefits, and supports a culture of inclusivity and wellbeing. Join the team and become part of a welcoming and professional environment.

Benefits

Competitive salary

Room discounts

Comprehensive training

Qualifications

• Look smart and well-groomed.
• Strong knowledge of spa treatments.
• Excellent up-selling skills.
• Great communication skills.

Responsibilities

• Follow all opening and closing procedures including linen counting and cleanliness.
• Comply with municipality regulations.
• Prepare treatment rooms before guests arrive.
• Manage time efficiently for guest treatments.
• Work on cleaning and maintenance projects during free time.
• Ensure correct stock management in treatment rooms.
• Assist spa therapists in maintaining cleanliness standards.

Skills

Communication skills

Knowledge of treatments

Up-selling ability

Job description

Do you see yourself as a Spa Attendant for InterContinental Hotel® Dubai Festival City?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long‑stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800‑square‑metre Event Centre across two levels, the 5,000‑square‑metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state‑of‑the‑art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day‑to‑day

• Be able to confidently follow all opening and closing procedures to required standards including but not limited to: counting linen, dropping of laundry, cleanliness of public areas, inventory of guest amenities.
• Be familiar with municipality regulations and ensure compliance.
• Follow room set up standards to ensure each treatment room is fully prepared before the guest arrives.
• Ensure correct time management as all guests’ treatments must commence on time.
• Any time during the shift that is not allocated for reservation must be spent working on weekly projects such as deep cleaning, maintenance checks and restocking of amenities.
• Ensure correct stock management in treatment rooms to ensure any products used are refilled and kept in good condition.
• Support the spa therapists in maintaining cleanliness standards in all areas of the spa.

What we need from you

• Look smart – well groomed
• Great communication skills
• Strong knowledge of treatments
• Great up‑seller

What you can expect from us

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever‑growing global family. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?