Showroom Manager

Al Tayer Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading automotive company in Dubai is seeking a Showroom Sales Manager to lead and manage the showroom sales team. The ideal candidate will have a Bachelor's degree and at least 5 years of sales experience in the automotive sector. Responsibilities include executing sales activities, ensuring customer satisfaction, and managing showroom standards. Bilingual skills in Arabic and English are an advantage, and proficiency in Microsoft Office is required. This role offers an opportunity to develop leadership skills in a dynamic environment.

Qualifications

• Minimum 5 years of experience in sales, preferably in the automotive industry.
• Dynamic and proactive personality.
• Ability to lead, develop and motivate teams.

Responsibilities

• Plan and execute sales activities to achieve budgeted targets.
• Monitor sales process to ensure quality in the entire process.
• Interact regularly with existing and prospective customers.

Skills

Sales Management

Customer Relationship Management

Team Leadership

Bilingual (Arabic and English)

Showroom Merchandising

Proficiency in Microsoft Office

Education

Bachelor’s Degree in a business related discipline

Job description

To plan, manage and lead the showroom sales to achieve sales target and to ensure smooth, efficient and effective functioning of showroom.

Roles and Responsibilities

• Plan and execute sales activities to ensure that the budgeted target for showroom is achieved or exceeded in volume and profit.
• Communicate sales plan and targets to the sales team to achieve targets successfully.
• Monitor sales process (aspects such as initial customer contact and reception, clarification of need, identification of prospect, follow-up on initial contact, final closure of sale and quality of sales documentation) to ensure quality in the entire process.
• Maximise usage of demo’s and monitor demo to sale ratio.
• Monitor PDI process and ensure highest level of customer satisfaction.
• Deal with critical problems, major customer complaints or issues that may be escalated and ensure prompt action or decisions for timely resolution.
• Prepare stock requirement list for the month specifying make, model and number of vehicles for the approval of the Sales Manager.
• Interact regularly with the existing and prospective customers to establish profitable relationships and determine their present and future requirements.
• Manage all aspects of the showroom to ensure high standards in the display, housekeeping and product information to convey the desired image of the brand and the Company.
• Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles.

Key selection criteria

• Bachelor’s Degree in a business related discipline.
• Minimum 5 years of experience in sales, preferably in the automotive industry.
• Dynamic and proactive personality.
• Preferably bilingual (Arabic and English).
• Ability to lead, develop and motivate teams.
• Proficiency in Microsoft Office.
• Strong understanding of showroom merchandising.