Shop Assistant | Retail Confectionery

Alabbar Enterprises & ANOTHER; Dubai; On-site; AED 25,000 - 60,000; Full time

Job summary

A prominent retail group in Dubai is seeking a Shop Assistant to maintain high store standards and support daily operations. The role involves stock management, merchandising, and ensuring food safety while delivering excellent customer service. Ideal candidates should have previous retail experience, a High School Diploma, and be fluent in English. Responsibilities also include preparing fresh produce and assisting customers, all while adhering to safety and hygiene standards.

Qualifications

• 1-2 years of experience in a retail or food-handling environment.
• Physically fit and able to stand for long periods.

Responsibilities

• Support stock control, receiving, dispatching, and replenishment activities.
• Prepare fresh produce by washing, cutting, and packaging fruits and vegetables.
• Assist customers on the selling floor by answering queries.

Skills

Fluency in English

Customer-focused

Basic food safety knowledge

Ability to lift stock

Professional appearance

Education

High School Diploma or equivalent

Job description

Our Story

Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, The Good Hood Kitchen, Klay by Karak and Kuku under its umbrella.

An entity with lifestyle and retail endeavours and a passion for distinction - moments – growth.

Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.

The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.

Job Summary

The Shop Assistant is responsible for maintaining high store and back‑of‑house standards while supporting daily retail operations. The role includes stock handling, replenishment, pricing, merchandising, and supporting the selling floor, as well as preparing fresh produce by cutting fruits and vegetables in accordance with food safety and hygiene standards. The Shop Assistant ensures cleanliness, safety, and excellent customer service in line with brand guidelines.

Job Responsibilities

• Support stock control, receiving, dispatching, and replenishment activities.
• Maintain a well‑organized and tidy back store and shop floor at all times.
• Stock shelves on the shop floor and in the back store following brand standards.
• Accurately attach price tags to all merchandise.
• Follow FIFO (First In, First Out) principles for stock rotation.
• Prepare fresh produce by washing, cutting, and packaging fruits and vegetables in accordance with food safety, hygiene, and quality standards.
• Use appropriate tools, gloves, hairnets, and protective equipment when handling food items.
• Assist with merchandising, repacking products, and preparing gift hampers as required.
• Ensure accurate inventory tracking and report discrepancies to the supervisor.
• Minimize material wastage and maintain inventory of supporting materials.
• Maintain store cleanliness, including food preparation areas, back store, and shop floor.
• Support store safety and security, remaining vigilant against loss or theft.
• Stay informed about promotions and assist in setting up product displays.
• Assist customers on the selling floor by answering queries, locating products, and providing product guidance.
• Deliver a high standard of customer service to ensure a positive shopping experience.
• Work collaboratively with the sales team and support different departments as required.
• Comply with grooming, hygiene, and safety standards at all times.

Job Requirements

• High School Diploma or equivalent.
• 1–2 years of experience in a retail or food‑handling environment.
• Fluency in English.
• Knowledge of basic food safety and hygiene practices is an advantage.
• Physically fit and able to stand for long periods and handle stock lifting.
• Confident, customer‑focused, and professional in appearance.