Service Coordinator

Johnson Controls; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global technology company in Dubai seeks an experienced administrative professional to provide essential data processing and analytical services. You will maintain organized filing systems, analyze data to uncover trends, and collaborate with cross-functional teams for process improvements. The ideal candidate has a degree in Finance or a similar field, strong numerical skills, and at least 4 years of relevant experience. This role requires excellent communication skills and exceptional attention to detail.

Qualifications

• A degree in Finance, Accounting, MBA or a related field.
• Strong numerical skills driving analytical thought.
• High proficiency in data analysis tools (Excel).
• Excellent communication and presentation skills.
• Ability to thrive in a collaborative team-oriented environment.
• Exceptional problem-solving skills with attention to detail.
• Minimum of 4 years of relevant experience.

Responsibilities

• Provide essential administrative services by processing data efficiently.
• Maintain organized shared filing systems for easy access.
• Answer basic inquiries and resolve problems promptly.
• Extract data from systems to compile insightful standard reports.
• Conduct engaging data analysis to uncover trends and patterns.
• Collaborate with cross-functional teams to innovate and implement process improvements.
• Support dynamic project management activities.
• Back-up team members in sales and operations coordination tasks.
• Review and submit warranty & commissioning claims.
• Coordinate with Ops and warranty teams to revalidate jobs.
• Work closely with order admin regarding GRN on warranty jobs.

Skills

Strong numerical skills

High proficiency in Excel

Communication skills

Problem-solving skills

Attention to detail

Education

Degree in Finance, Accounting or related field

Tools

Excel

Job description

What you will do:

• Provide essential administrative services by processing data efficiently.
• Maintain organized shared filing systems for easy access.
• Answer basic inquiries and resolve problems promptly.
• Extract data from systems to compile insightful standard reports.

How you will do it:

• Conduct engaging data analysis to uncover trends and patterns.
• Collaborate with cross-functional teams to innovate and implement process improvements.
• Support dynamic project management activities, planning execution and tracking.
• Back-up team members in various sales and operations coordination tasks seamlessly.
• Review and submit warranty & commissioning claims post-approval from the Operations team.
• Coordinate with Ops and warranty teams to revalidate jobs efficiently.
• Work closely with order admin regarding GRN on POs issued under warranty jobs after completion.

What we look for:

• A degree in Finance, Accounting, MBA or a related field.
• Strong numerical skills that drive analytical thought.
• High proficiency in data analysis tools (Excel) and proven analytical capabilities.
• Excellent communication and presentation skills to convey insights effectively.
• Ability to thrive in a collaborative team-oriented environment.
• Exceptional problem-solving skills with EXTREME attention to detail.
• A minimum of 4 years of relevant experience.

Required Experience:

IC