Senior ProServe Account Executive, AWS Professional Services - Telco

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading cloud services provider is seeking a ProServe Account Executive in Dubai to engage customers in transformative projects. This role requires extensive experience in business development, project management, and a solid understanding of cloud technologies. Key responsibilities include driving high-value engagements, creating proposals, and ensuring successful project delivery while focusing on customer outcomes. The ideal candidate will have a strong technical background and excellent problem-solving skills to translate complex concepts into business value.

Benefits

Continuous mentorship and career growth

Diverse and inclusive work culture

Qualifications

• 7+ years of technical specialist, design and architecture experience.
• 5+ years of database experience (SQL, NoSQL, Hadoop, etc.).
• 7+ years of consulting and implementation of serverless solutions experience.

Responsibilities

• Leading business development efforts by engaging customers.
• Creating proposals and securing customer sign-off.
• Monitoring ongoing projects to ensure delivery of Customer Business Outcomes.

Skills

Business development

Analytical skills

Project management

Problem-solving

Education

Bachelor's degree or 7+ years of professional experience

Job description

Description

The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe’s customer facing relationship owner you’ll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW’s. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW. Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT). The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

• Leading business development efforts by engaging customers and driving high‑value engagements
• Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
• Creating proposals, securing customer sign‑off on Statements of Work (SOWs), and ensuring successful project delivery
• Monitoring ongoing projects to ensure delivery of agreed Customer Business Outcomes (CBOs) and maximizing revenue potential
• Advocating for customers while balancing AWS business objectives

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 7+ years of technical specialist, design and architecture experience
• 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience
• 7+ years of consulting, design and implementation of serverless distributed solutions experience
• 5+ years of software development with object oriented language experience
• 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience
• 7+ years of external or internal customer facing, complex and large scale project management experience
• Bachelor's degree, or 7+ years of professional or military experience

Preferred Qualifications

• Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.