Senior Product Training Architect (Arabic & English)

Sprinklr; United Arab Emirates; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading technology company based in the UAE seeks a Sr. Product Education Facilitator to lead training projects and deliver high-quality learning experiences. This role requires fluency in Arabic and English, as well as a strong background in corporate training and instructional design. The ideal candidate will have over three years of relevant experience and the ability to engage clients effectively. Join a dynamic team to empower users with valuable knowledge about the Sprinklr platform.

Benefits

Voluntary healthcare coverage

Paid time off

Open Mentoring Program

Qualifications

• 3+ years experience in corporate training at a SaaS/CCaaS company.
• Understanding of SaaS CXM program and enterprise systems.
• Ability to engage and resolve client issues.

Responsibilities

• Lead training projects from planning to delivery.
• Conduct training assessments and compile findings.
• Develop end-user training curriculum based on client cases.

Skills

Fluent Arabic

Fluent English

Interpersonal skills

Attention to detail

Ability to work independently

Experience in training and instructional design

Tools

Authoring tools

Screen-capture software

Assessment tools

Job description

A leading technology company based in the UAE seeks a Sr. Product Education Facilitator to lead training projects and deliver high-quality learning experiences. This role requires fluency in Arabic and English, as well as a strong background in corporate training and instructional design. The ideal candidate will have over three years of relevant experience and the ability to engage clients effectively. Join a dynamic team to empower users with valuable knowledge about the Sprinklr platform.