Senior Process Improvement Engineer

Cigna Services Middle East FZE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading health insurance provider is seeking a Senior Business Process Engineer in Dubai. This role involves designing and optimizing business processes while collaborating with cross-functional teams. Key responsibilities include analyzing business processes, leading improvement projects, and establishing KPIs. Ideal candidates will have a Bachelor's degree, Six Sigma Black Belt certification, and significant experience in the healthcare sector. The position requires strong analytical and communication skills, along with a collaborative mindset.

Qualifications

• Minimum 10-15 years of experience in business process engineering, preferable in health insurance.
• Proven track record of leading large-scale process improvement projects.
• Strong knowledge of BPM tools and process mapping.

Responsibilities

• Analyze design and implement business processes for optimal performance.
• Lead process improvement projects aligned with strategic goals.
• Develop and maintain process documentation including workflows.

Skills

Certified Six Sigma Black Belt

Process Mapping

Data Analysis

Stakeholder Management

BPM Tools Expertise

Agile Methodologies

Education

Bachelor's degree in business administration, Industrial Engineering, Healthcare Management

Advanced degree (MBA or equivalent)

Tools

IBM Blue Works

Excel

Power BI

Tableau

Job description

A leading health insurance provider is seeking a Senior Business Process Engineer in Dubai. This role involves designing and optimizing business processes while collaborating with cross-functional teams. Key responsibilities include analyzing business processes, leading improvement projects, and establishing KPIs. Ideal candidates will have a Bachelor's degree, Six Sigma Black Belt certification, and significant experience in the healthcare sector. The position requires strong analytical and communication skills, along with a collaborative mindset.