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Senior Personal Banking Advisor (Phone-Based)

Mashreq Bank

United Arab Emirates

On-site

AED 120,000 - 200,000

Full time

6 days ago
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Job description
Job Purpose

To delight internal and external customers over the telephone.

Key Responsibilities
  • Interact with customers over the phone to understand their banking needs.
  • Provide excellent customer service to achieve customer loyalty.
  • Resolve problems over the telephone on the spot.
  • Convert sales opportunities to meet financial targets.
  • Clarify and explain procedures and products over the telephone.
  • Capture and report customer feedback for continual product development.
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