Senior Ombuds & Workplace Mediation Lead

Asian Infrastructure Investment Bank; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading multilateral development bank is seeking a (Senior) Ombuds Services Officer in Dubai. This role focuses on handling workplace disputes, providing mediation, and promoting a respectful workplace culture. Candidates should have 8-10 years of relevant experience and a Master's degree in fields like conflict resolution or psychology. A strong commitment to diversity and sensitive interpersonal skills are essential. Join this dynamic organization to help foster sustainable infrastructure investments in Asia and beyond.

Qualifications

• Minimum 8-10 years of experience in workplace disputes or conflicts.
• Experience in large organizations and multinational environments.
• Strong command of oral and written English.

Responsibilities

• Provide consultations and advice on workplace issues.
• Facilitate resolution of workplace conflicts and disputes.
• Analyze and prepare reports on systemic issues.

Skills

Conflict resolution

Interpersonal skills

Analytical skills

Active listening

Negotiation

Communication

Education

Master's degree in a relevant field

Certified mediator qualification

Job description

A leading multilateral development bank is seeking a (Senior) Ombuds Services Officer in Dubai. This role focuses on handling workplace disputes, providing mediation, and promoting a respectful workplace culture. Candidates should have 8-10 years of relevant experience and a Master's degree in fields like conflict resolution or psychology. A strong commitment to diversity and sensitive interpersonal skills are essential. Join this dynamic organization to help foster sustainable infrastructure investments in Asia and beyond.