Senior Driver Operations & Marketplace Leader

Careers International; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading transportation firm in Dubai is looking for a Driver Operations & Coordination leader. The role involves overseeing the complete driver lifecycle, ensuring operational efficiency, and leading a team to deliver exceptional service. Candidates should have at least 5 years of operations experience, preferably in fast-paced environments, and possess strong analytical and leadership skills. This position offers a chance to shape the future of driver operations in a growing marketplace.

Benefits

Competitive salary

Health insurance

Career development opportunities

Qualifications

• 5 years of operations experience, preferably in ride-hailing or logistics.
• Proven experience leading teams in a high-growth environment.
• Familiarity with operations systems and data handling.

Responsibilities

• Oversee the full driver lifecycle from recruitment to offboarding.
• Monitor supply-demand metrics and optimize actions accordingly.
• Ensure high-quality service delivery by working with customer support.

Skills

Analytical skills

Communication skills

Problem-solving mindset

Team leadership

Negotiation skills

Education

Bachelor's degree in Business Operations Management

Tools

Excel

Google Sheets

BI tools

SQL

Job description

A leading transportation firm in Dubai is looking for a Driver Operations & Coordination leader. The role involves overseeing the complete driver lifecycle, ensuring operational efficiency, and leading a team to deliver exceptional service. Candidates should have at least 5 years of operations experience, preferably in fast-paced environments, and possess strong analytical and leadership skills. This position offers a chance to shape the future of driver operations in a growing marketplace.