Senior CX Transformation Project Lead

Sabio Group; Al Bihouth; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading CX transformation provider is seeking a Senior Project Manager in Abu Dhabi to manage international projects and maintain excellent stakeholder relationships. The ideal candidate should possess proven project management experience and familiarity with Agile methodologies such as Scrum. Strong verbal communication skills and the ability to manage multiple projects independently are essential.

Qualifications

• Experience in the customer services industry is essential.
• Strong background in project management within consultancy or transformation environments.
• Proficiency with Agile methodologies, particularly Scrum.

Responsibilities

• Manage project planning on an international scale.
• Ensure effective communication and stakeholder management.
• Produce necessary documentation for projects.

Skills

Experience in customer services

Project management experience

Agile methodologies

Workshop facilitation

Virtual project team management

Excellent verbal communication

Operational relationship development

Initiative and self-management

Managing independent projects

Tools

Jira

Job description

A leading CX transformation provider is seeking a Senior Project Manager in Abu Dhabi to manage international projects and maintain excellent stakeholder relationships. The ideal candidate should possess proven project management experience and familiarity with Agile methodologies such as Scrum. Strong verbal communication skills and the ability to manage multiple projects independently are essential.