Senior Collections Lead - Strategy & Mentorship (UAE)

Apt Resources; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A recruitment agency in Dubai is looking for experienced Senior Collection Agents to lead debt collection efforts. The role includes negotiating payment plans, maintaining accurate records, and mentoring junior staff. Candidates should have 3-5 years of debt collection experience, strong negotiation skills, and a solid understanding of related laws. This position offers a salary between 7000 AED to 8000 AED along with performance incentives and benefits as per UAE Labor Law.

Benefits

Performance Incentive

Benefits as per UAE Labor Law

Qualifications

• Minimum of 3 to 5 years of experience in debt collection or accounts receivable.
• Strong negotiation skills with a proven track record of achieving collection targets.
• Solid understanding of debt collection laws and compliance regulations.

Responsibilities

• Conduct timely follow-ups with customers on overdue accounts through calls or emails.
• Negotiate payment plans and resolve payment disputes effectively.
• Maintain accurate and detailed records of communications and transactions.

Skills

Negotiation skills

Communication skills

Leadership

Analytical skills

Attention to detail

Tools

CRM systems

Microsoft Office

Job description

A recruitment agency in Dubai is looking for experienced Senior Collection Agents to lead debt collection efforts. The role includes negotiating payment plans, maintaining accurate records, and mentoring junior staff. Candidates should have 3-5 years of debt collection experience, strong negotiation skills, and a solid understanding of related laws. This position offers a salary between 7000 AED to 8000 AED along with performance incentives and benefits as per UAE Labor Law.