Senior Automotive Technical Advisor

KAVAK; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading automotive service provider in Dubai is seeking an experienced Diagnostic Technician to perform vehicle troubleshooting and deep diagnosis. Ideal candidates will have over 8 years of experience with German and European models and possess strong technical skills. Responsibilities include assisting customers, conducting routine maintenance, and using diagnostic equipment. This position offers health and life insurance, holiday entitlements, and preferential car prices upon successful completion of the probation period.

Benefits

Health insurance

Life insurance

Preferential pricing for retail cars

26 working days of holidays

Qualifications

• Minimum 8 years experience as a Diagnostic Technician.
• Valid UAE driving license required.
• Ability to interpret data and maintain accurate records.

Responsibilities

• Perform vehicle troubleshooting and deep diagnosis.
• Assist customers with technical explanations.
• Conduct routine maintenance and repairs on vehicles.

Skills

Technical troubleshooting

Customer assistance

Mechanical repair skills

Knowledge of diagnostic equipment

Ability to use scan tools

Education

Diploma in Automotive Technical Certification

Tools

Scan tools

Diagnostic equipment

Job description

What will be your mission?

• Perform Vehicle Troubleshooting and Deep Diagnosis (Mechanical & Electrical)
• Assisting customers by providing Technical Explanation to their concerns
• Performing joint road tests with customers to capture their concerns
• Perform routine maintenance and general mechanic repair work on vehicles
• Manual skill & ability for performing technical and mechanical jobs.
• Assist the Service Advisors in capturing data while creating the Repair Support Request and Branch Field Technical Reports submitted to the Aftersales Distributor Team for any escalations.
• Willingness to learn with hands-on training

Requirements

• Diploma in an official and globally recognized Automotive Technical certification, like ITI (Industrial Training Institute NCVT Certificate) or ITC
• +8 years experience as a Diagnostic Technician in German, European, and American models.
• Knowledge of using all types of scan tools, wiring diagrams, and workshop manuals.
• Ability to use the diagnostic equipment and special Service Tools to inspect the Engine, Transmission, Brake, suspension A/C electrical, and hybrid system of the vehicles.
• Must have a valid UAE driving license.
• Must read, interpret, and transcribe data in order to maintain accurate records in job orders
• Understand and works within protocol where necessary, and understands and performs to the requirements of Kavak After-sales.

Benefits

• Health insurance
• Life insurance
• Preferential price for retail cars upon completion of probation period
• 26 working days of holidays

If you are passionate about excellent execution, if you love challenges and being part of a mission-driven team, KAVAK is the place for you!