Security Officer

21c Museum Hotels; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel chain located in Abu Dhabi is seeking a dedicated Security Officer to ensure the safety and security of guests and employees. This role involves patrolling all areas, monitoring security systems, and providing excellent customer service. The ideal candidate will have a high school diploma and preferably prior security experience. The position offers competitive compensation and opportunities for career advancement within the company.

Benefits

Comprehensive health insurance

Training and development opportunities

Employee recognition programs

Transportation services

Work-life balance policies

Qualifications

• High school diploma or equivalent; additional security training or certifications preferred.
• Previous experience in security is an added advantage.

Responsibilities

• Patrol all areas of the hotel, including guest floors and public areas.
• Monitor security systems such as CCTV and alarms.
• Respond to emergencies and conduct security checks.

Skills

Vigilance

Customer Service Skills

CCTV Monitoring

Education

High school diploma or equivalent

Additional security training or certifications

Job description

Company Description

Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world‑class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.

Key Features:

Stunning Waterfront Setting:

Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well‑appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.

Luxurious Accommodations:

Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.

World‑Class Dining:

Indulge your palate with a diverse array of culinary delights at our on‑site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.

State‑of‑the‑Art Facilities:

Whether you’re here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs.

Exceptional Service:

At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest’s stay is memorable and exceeds expectations.

Job Description

The Security Officer is responsible for ensuring the safety and security of guests, employees, and hotel property. This position requires vigilance, professionalism, and excellent customer service skills to maintain a secure and welcoming environment.

Key Responsibilities

Security Operations

• Patrol all areas of the hotel, including guest floors, public areas, back‑of‑house areas, and perimeter.
• Monitor security systems such as CCTV, alarms, and access control systems.
• Respond promptly to emergencies, alarms, and disturbances.
• Conduct regular security checks and inspections to identify and mitigate potential risks.

Guest and Staff Safety

• Ensure the safety and security of guests and employees at all times.
• Provide assistance and support to guests and employees in emergency situations.
• Investigate incidents and accidents, and prepare detailed reports.

Access Control

• Control access to hotel premises, ensuring only authorized personnel and guests enter.
• Monitor and manage the issuance of keys, access cards, and other security‑related equipment.

Customer Service

• Provide excellent customer service to guests, addressing any security concerns or inquiries.
• Assist with directions, general information, and guest requests as needed.

Compliance and Reporting

• Ensure compliance with hotel policies, procedures, and regulations.
• Maintain accurate records and logs of all security activities, incidents, and investigations.
• Report any security breaches or suspicious activities to the Security Manager.

Training and Development

• Participate in training programs and drills to stay updated on security protocols and emergency response procedures.
• Assist in the training of new security staff as required.

Qualifications

Education: High school diploma or equivalent; additional security training or certifications preferred.

Experience: Previous experience in security is an added advantage.

Additional Information

Competitive Salary and Compensation

• Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.

Training and Development Opportunities

• Access to training programs and development opportunities to enhance skills and advance within the company.

Career Advancement

• Opportunities for career growth and advancement within the Rixos Hotels group.

Health and Wellness Benefits

• Comprehensive health insurance coverage.

Employee Recognition Programs

• Recognition programs to acknowledge and reward outstanding performance and dedication.

Work‑Life Balance

• Policies and practices that promote a healthy work‑life balance, including flexible scheduling where possible.

Uniforms and Dress Code

• Provision of uniforms or dress code guidelines for a professional and cohesive appearance.

Social Events and Activities

• Participation in social events, team‑building activities, and employee gatherings to foster a positive work culture.

Transportation Services

• Transportation services.

Employee Wellness Programs

• Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.