Section Head of Institutional Excellence

Sundus Recruitment and Outsourcing Services, Abu Dhabi; Ajman; On-site; AED 200,000 - 300,000; Part time

Job summary

A leading recruitment agency in the UAE is seeking a Section Head of Institutional Excellence for a 1-year contract. The role involves ensuring compliance with standards in licensed institutions, managing audits, and developing frameworks for quality management. Candidates must have a Bachelor's Degree and 5-7 years of relevant experience along with bilingual language proficiency. This is a key role to support the social sector's quality requirements.

Qualifications

• 5-7 years total experience required.
• Bilingual proficiency is mandatory.

Responsibilities

• Ensure compliance with standards in licensed institutions and centers.
• Oversee annual audits for licensed entities.
• Develop frameworks and forms for licensing based on regulatory changes.
• Implement performance indicators and quality standards in social services.
• Analyze audit results and prepare detailed reports.
• Support institutions in quality requirement compliance.

Education

Bachelors Degree

Job description

Overview

JPC - 5320 - Section Head of Institutional Excellence

Job Location: Ajman

Total Experience: 5-7 years

Position Type: 1 year Contract

Language Proficiency: Bilingual

Qualification: Bachelors Degree

Job Responsibilities

• Compliance rate with standards in licensed institutions and centers.
• Coverage rate of annual audits for licensed entities.
• Coverage rate of training on updated standards for licensed entities. Standard Development
• Supervising the general standards and licensing procedures for institutions, centers, and professionals working in the social sector.
• Integrating specialized standards issued by the ministry's various sectors into a unified licensing and operation guide.
• Developing procedural frameworks and standardized forms (checklists, data forms, licensing guides) in collaboration with relevant parties, and updating them based on audit results and regulatory changes.
• Quality Management and Performance Evaluation
• Designing and implementing a performance indicator and quality standards system for social services in coordination with relevant authorities.
• Supervising evaluation and audit visits for licensed institutions and centers based on approved standards, analyzing results and preparing detailed reports.
• Monitoring the implementation of continuous improvement plans and organizing capacity-building programs to support institutions in meeting quality requirements.

Key Performance Indicators

• Compliance rate with standards in licensed institutions and centers.
• Coverage rate of annual audits for licensed entities.
• Coverage rate of training on updated standards for licensed entities.
• Standard Development
• Supervising the general standards and licensing procedures for institutions, centers, and professionals working in the social sector.
• Integrating specialized standards issued by the ministry's various sectors into a unified licensing and operation guide.
• Developing procedural frameworks and standardized forms (checklists, data forms, licensing guides) in collaboration with relevant parties, and updating them based on audit results and regulatory changes.
• Quality Management and Performance Evaluation
• Designing and implementing a performance indicator and quality standards system for social services in coordination with relevant authorities.
• Supervising evaluation and audit visits for licensed institutions and centers based on approved standards, analyzing results and preparing detailed reports.
• Monitoring the implementation of continuous improvement plans and organizing capacity-building programs to support institutions in meeting quality requirements.