SAP‑Driven Customer Service & Logistics Specialist

Charterhouse Partnership Careers; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading multinational food manufacturing company in Dubai is seeking a Customer Service & Logistics Specialist to enhance customer management and oversee logistics operations. The ideal candidate will have at least 3 years of experience in a similar role within a multinational environment, excellent SAP skills, and a CIPS qualification. This role involves managing customer complaints and ensuring product availability to meet customer demand.

Qualifications

• 3 years experience in customer service/logistics or supply chain role.
• Strong customer relations skills.
• Ability to manage market complaints effectively.

Responsibilities

• Support business unit by maintaining strong customer management.
• Manage customer complaints and order fulfilment.
• Ensure customer-specific demand and inventory requirements are met.

Skills

Customer management

Order management

SAP operating experience

Education

CIPS qualification

Job description

A leading multinational food manufacturing company in Dubai is seeking a Customer Service & Logistics Specialist to enhance customer management and oversee logistics operations. The ideal candidate will have at least 3 years of experience in a similar role within a multinational environment, excellent SAP skills, and a CIPS qualification. This role involves managing customer complaints and ensuring product availability to meet customer demand.