Sales Manager The St. Regis Downtown Dubai

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality brand in Dubai is seeking a Sales Manager to proactively solicit and handle sales opportunities while building long-term relationships with customers. The ideal candidate will have relevant experience in the sales and marketing industry, along with a degree in Business Administration or a related field. This role is crucial for achieving sales objectives and enhancing customer loyalty.

Qualifications

• 3 years experience in sales and marketing or related professional area.
• 1 year experience with a 4-year bachelor's degree in relevant fields.

Responsibilities

• Solicits and handles sales opportunities proactively.
• Builds long-term value-based customer relationships.
• Manages sales activities and executes operational aspects.

Skills

Sales techniques

Relationship management

Education

2-year degree in Business Administration or related major

4-year bachelor's degree in Business Administration or related major

Job description

Overview

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

Qualifications

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management or related major; 3 years experience in the sales and marketing or related professional area.
• OR
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management or related major; 1 year experience in the sales and marketing or related professional area.

Core Activities

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary, and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate, complete, and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g. generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market – competitors strengths and weaknesses, economic trends, supply and demand, etc., and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location\'s primary target customer and service expectations; serves the customer by understanding their business issues and concerns to offer better business solutions.

Providing Exceptional Customer Service

• Supports the company\'s service and relationship strategy driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company\'s customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.

EEO Statement: Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis including disability, veteran status, or other basis protected by applicable law.

Required Experience

Manager