Sales Manager

Orient Cargo Agency; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A logistics and freight forwarding company in Dubai is looking for a Sales Manager to lead commercial growth for their JAFZA business unit. The ideal candidate will have 7–10 years of experience in sales, including a minimum of 3 years in a managerial role, and a strong understanding of JAFZA regulations and GCC cross-border logistics. Responsibility includes developing sales strategies, managing a team of sales executives, and building relationships with key customers. Excellent negotiation skills and a valid UAE driving license are required.

Qualifications

• Minimum 7–10 years of sales experience in logistics/freight forwarding.
• At least 3 years in a managerial role.
• Strong knowledge of JAFZA operations and GCC cross-border logistics.
• Proven track record of achieving sales targets.

Responsibilities

• Develop and execute sales strategies for revenue targets.
• Manage and motivate a team of 8–10 sales executives.
• Build and maintain relationships with key accounts.
• Lead RFQ/RFP submissions and pricing proposals.

Skills

Sales Strategy

Team Leadership

Customer Relationship Management

Negotiation Skills

Commercial Acumen

Education

Bachelor’s degree in business, Logistics, Supply Chain, or related field

Job description

The Sales Manager will lead commercial growth for the JAFZA business unit, driving new customer acquisition, key account expansion, and revenue performance across Air, Sea, Road, Customs and Warehousing services. This role requires deep knowledge of JAFZA regulations, Free Zone processes, GCC cross?border operations, and the ability to mentor and manage a team of 8–10 sales executives. The Sales Manager will be responsible for achieving sales budgets, strengthening customer relationships, and ensuring seamless coordination with operations and pricing teams.

Key Responsibilities

1. Sales Strategy & Revenue Growth

   • Develop and execute sales strategies to achieve monthly, quarterly, and annual revenue targets.
   • Identify and secure new business opportunities within JAFZA, DWC, Dubai Industrial City, and wider UAE/GCC markets.
   • Lead RFQ/RFP submissions, pricing proposals, and commercial negotiations.
   • Maintain a strong and accurate sales pipeline with reliable forecasting.

2. Team Leadership & Mentoring

   • Manage, coach, and motivate a team of 8–10 sales executives to achieve individual and team budgets.
   • Conduct regular performance reviews, field visits, and structured coaching sessions.
   • Provide product, pricing, and negotiation training to enhance team capability.
   • Foster a high?performance, customer?centric sales culture.

3. Customer Relationship Management

   • Build and maintain strong relationships with key accounts and strategic customers.
   • Conduct quarterly business reviews and ensure high service satisfaction.
   • Resolve customer issues in coordination with operations, customer service, and finance.
   • Ensure customer retention and identify opportunities for upselling and cross?selling.

Qualifications & Experience

• Bachelor’s degree in business, Logistics, Supply Chain, or related field.
• Minimum 7–10 years of sales experience in logistics/freight forwarding, with at least 3 years in a managerial role.
• Strong knowledge of JAFZA operations, Free Zone processes, customs, and GCC cross?border logistics.
• Proven track record of achieving sales targets and managing high?value accounts.
• Experience leading and mentoring a sales team.
• Excellent communication, negotiation, and presentation skills.
• Valid UAE driving license.

Key Competencies

• Strong commercial acumen
• Leadership & team development
• Customer?centric mindset
• Negotiation & closing skills
• Market awareness & analytical thinking
• Problem?solving and adaptability
• High energy, self?motivation, and accountability

Performance Indicators (KPIs)

• Achievement of revenue and GP targets
• Team performance and target achievement
• New business acquisition