Sales Executive

Al-Futtaim; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A diversified trading group in Dubai seeks a dynamic Sales Executive to enhance unit sales and customer experience across the UAE. The successful candidate will have at least 2 years of sales experience, preferably in the automotive sector, and a Bachelor's degree. Responsibilities include achieving sales targets and maximizing margins while ensuring excellent customer engagement. Ideal candidates are resilient, results-driven, and possess strong negotiation skills. Knowledge of CRM systems and fluency in English are required, with Arabic as an advantage.

Qualifications

• At least 2 years of experience in sales, preferably within automotive.
• Fluency in English required; Arabic is an advantage.
• High attention to detail with strong digital literacy.

Responsibilities

• Achieve monthly unit sales targets and ensure deals are properly stacked.
• Maximize retained gross margins to support branch profitability.
• Manage and convert leads ensuring a minimum 25% conversion rate.

Skills

Sales experience

Negotiation skills

Upselling abilities

Customer focus

Education

Bachelor's degree

Tools

Microsoft Excel

CRM systems (C4C)

Job description

Job Requisition ID: 175551

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the Role

We are looking for a dynamic and results driven Sales Executive to join our Certified Pre Owned (CPO) Retail Sales team across the UAE. In this role, you will drive unit sales, maximize retained gross margins, and promote Finance & Insurance (F&I) products while delivering exceptional customer experiences throughout the sales journey. You will play a key part in ensuring every customer receives a professional, transparent, and value driven “one offer” experience.

What You Will Do

• Achieve monthly unit sales targets and ensure all deals are properly stacked in C4C with unit, discount, F&I, and add on details.
• Maximize retained gross margins to support branch profitability.
• Meet monthly F&I sales targets, including insurance, finance, and value added products.
• Drive referral conversions by ensuring 100% second-facing with Showroom Managers to enhance customer satisfaction (NPS/CSV) and revenue opportunities.
• Achieve set targets for trade ins and DIO/accessories sales.
• Manage and convert leads from telephone, web, and walk ins, ensuring a minimum 25% conversion rate.
• Ensure accurate customer information is captured in C4C including test drive records, Emirates ID and contact details.
• Actively participate in regular sales meetings, mandatory learning sessions, and brand/product trainings.
• Stay current with brand campaigns, competitor activities, and customer buying options to optimize sales performance and customer interaction quality.

Required Skills to Be Successful

• At least 2 years of experience in sales, preferably within the automotive industry.
• A Bachelor’s degree (minimum requirement).
• Proven upselling abilities and the capability to build value for customers.
• Strong negotiation and influencing skills.

About the Team

You will be part of the Retail Sales team, working closely with Branch Managers, Sales Executives, and operational support staff. This is a collaborative and fast paced environment where customer satisfaction and performance excellence are top priorities. Team members often work extended hours during peak times to meet customer demand and achieve monthly sales targets.

What Equips You for the Role

• Fluency in English is required; Arabic is an advantage.
• A strong alignment with the company’s core values: Respect, Integrity, Collaboration, and Excellence.
• Desire for personal and professional growth, with the drive to progress within the organization.
• Adaptability to new selling strategies, openness to feedback, and commitment to continuous improvement.
• High attention to detail with strong digital literacy, especially in Microsoft Excel and CRM systems (C4C).
• A charismatic personality that builds trust and confidence with customers.
• Self motivated, resilient, and able to maintain performance in a competitive market environment.
• Results-driven with a strong sense of accountability and work ethic.
• Excellent communication, both written and verbal.
• Strong planning, scheduling, and multitasking abilities.

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