Sales Engineer

Reinhausen Middle East FZE; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A Dubai-based technology company is seeking a Sales Engineer Administration to manage offers and orders, requiring commercial training and strong technical understanding. The ideal candidate should be fluent in English and the local language, possess skills in SAP and CRM systems, and demonstrate excellent customer orientation. Responsibilities include preparing offers, data management, and coordinating with the regional team on customer contracts.

Qualifications

• Completed commercial training, such as an industrial administrator or business economist qualification.
• Strong background in commercial processing and good technical understanding.
• Fluent in English (B1) and local language; additional languages are an advantage.

Responsibilities

• Responsible for commercial and technical clarification of offers and orders with customers.
• Prepare offers and confirmations according to customer specifications.
• Ensure data accuracy in SAP (ERP) and CRM systems.

Skills

Customer orientation

Communication skills

Technical understanding

Fluency in English (B1)

Experience with SAP (ERP)

Education

Commercial training (industrial administrator or business economist)

Tools

CRM

Microsoft Office

Job description

Sales Engineer Administration

Reinhausen Middle East FZE - Dubai - Technical Service

What awaits you:

• You have completed commercial training, such as an industrial administrator or business economist qualification.
• You possess a strong background in commercial processing and a good technical understanding.
• You are fluent in English (B1 level) and the local language; additional languages are considered an advantage.
• You have experience using PC systems, specifically SAP (ERP), CRM, and Microsoft Office.
• You have a process-oriented mindset with the ability to manage digital files and internal/external correspondence independently.
• You demonstrate strong customer orientation and excellent communication skills.

What you bring to the table:

• You are responsible for the commercial and simple technical clarification of offers and orders with customers, including OEMs, agents, and distributors.
• You will prepare offers and order confirmations according to customer specifications, managing scheduling, delivery conditions, and export regulations.
• You ensure data accuracy by entering offer/order details into SAP (ERP) and CRM systems while maintaining relevant master data.
• You support the regional team by coordinating special procedures such as special pricing, bonus agreements, and open invoice management.
• You monitor customer contracts and price conditions in coordination with the responsible ASM or Sales Engineer.
• You handle post-delivery aspects, including receiving complaints and initiating necessary corrective actions.