Sales Consultant

مجموعة الفهيم; Abu Dhabi; On-site; AED 50,000 - 80,000; Full time

Job summary

A leading automotive company in Abu Dhabi is seeking a Sales Executive to drive car sales and achieve set targets. Responsibilities include managing the sales lifecycle, ensuring customer satisfaction, and conducting market intelligence. Candidates should have at least 3 years of experience in sales, with 1 year in car sales preferred. A Secondary School Education Certificate or Diploma is required. Join a dynamic team focused on customer satisfaction and sales growth.

Qualifications

• 3 years of minimum experience in sales and customer relationship.
• 1 year of experience in car sales.

Responsibilities

• Drive car sales and achieve targets.
• Ensure customer satisfaction as per guidelines.
• Maintain active customer profile database.
• Conduct market intelligence to monitor competitors.
• Prepare and submit activity reports.

Skills

Sales skills

Customer relationship management

Market intelligence

Education

Secondary School Education Certificate or Diploma

Job description

Job Purpose:

Drive car sales for the retail customers to achieve set annual sales targets and customer satisfaction objectives. Manage and follow full lifecycle of sales from actual sales to hand over to the customer.

Key Accountabilities:

• Sales: Effectively follow sales procedure and process to close deals and achieve the monthly target set by the Manager. Qualify buyers to understand buyer's requirements and interests, present/match requirements and interests to various models, explain features and close the sale by overcoming objections. Conduct post-sale follow up to attract new and retain existing customers. Actively promote finance and insurance products.
• Customer Satisfaction: Ensure customer satisfaction as per company's Customer Satisfaction Index (CSI) guidelines. Ensure performance improvement and increased customer satisfaction.
• Autoline Database: Maintain active customer profile database to ensure all relevant details are up to date when required. Accurately collect customer and vehicle information to upload it in the Dealer Management system.
• Competition: Effectively carry out market intelligence to monitor competitors’ products, pricing and promotional activities. Continuously update company product knowledge and competitive product knowledge related to all car brands and types.
• Reports: Prepare and submit reports such as weekly plans, activity and results reports that relate to issue resolution for Sales Supervisor and review of the management.

Qualification:

Secondary School Education Certificate, Diploma or equivalent.

Experience:

• 3 years of minimum experience in sales and customer relationship; out of which 1 year should be in Car sales.
• Experience in luxury cars dealer preferred.