Sales Assistant | Retail | Toys R Us | Galleria Abu Dhabi

Robinson & Co (Singapore) Pte Ltd; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail company in Abu Dhabi is seeking a Sales Assistant to deliver excellent customer service and maintain store standards. Responsibilities include greeting customers, managing the fitting rooms, and ensuring a clean store environment. The ideal candidate will have a High School degree and 1-2 years of retail sales experience.

Qualifications

• 1-2 years of retail sales experience is required.
• Ability to maintain a clean and organized store environment.

Responsibilities

• Greet customers immediately upon entering the store.
• Provide quality service in the fitting rooms.
• Ensure store cleanliness and standards are maintained.

Skills

Customer service skills

Organization skills

Education

High School Degree

Job description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role: The Sales Assistant is responsible for generating sales and providing a positive customer experience. This role involves maintaining high standards of store appearance and presentation, greeting and assisting customers, and performing operational duties as assigned by store management. Success in this role is defined by delivering excellent customer service and contributing to a welcoming and effective retail environment, directly impacting store performance and customer satisfaction.

Key Responsibilities:

• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Ensure a positive first impression for customers through an energetic attitude and adherence to dress code.

Customer Interaction

• Greet customers immediately upon entering the store with a smile and a sincere, non-business-like greeting.
• Provide customers with current relevant information about products.
• Sincerely thank all customers for shopping as they exit the store and invite them back.

Sales and Service

• Provide quality service in the fitting rooms and follow up with customers in a timely manner.
• Attempt to add on to the sale during customer interactions.
• Provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.

Required Skills To Be Successful:

• Ability to maintain a clean and organized store environment
• Capable of providing excellent customer service

What Qualifies You For The Role:

• High School Degree
• 1-2 years of retail sales experience

We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to providing a positive and inclusive working environment.