Sales Assistant & Retail

Al-Futtaim; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A diversified regional business in Dubai is seeking a Sales Assistant to enhance customer experiences while achieving sales targets. The successful candidate will be responsible for maintaining store cleanliness, assisting with inventory, and completing operational duties. Applicants should have a High School degree and at least 1 year of retail experience, with a strong focus on customer service and effective communication skills. This role requires physical stamina and commitment to enhancing customer interactions.

Qualifications

• Strong customer focus and ability to create a welcoming environment.
• Effective interpersonal and communication skills.
• Physical fitness to lift stock and maintain stamina during long hours.

Responsibilities

• Maintain store standards and cleanliness.
• Complete all operational duties assigned by the shopkeeper.
• Meet or exceed weekly sales targets.
• Greet customers immediately upon entering the store.

Skills

Customer focus

Interpersonal skills

Communication skills

Physical fitness

Education

High School Degree

Job description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions—automotive, financial services, real estate, retail and healthcare—Al‑Futtaim Group employs more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, partnering with over 200 of the world’s most admired and innovative brands. Al‑Futtaim Group’s entrepreneurship and relentless customer focus enable the organisation to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

Overview Of The Role

The Sales Assistant plays a crucial role in generating sales and delivering a positive customer experience within the market hall area. This role involves supporting operational duties as assigned by the shopkeeper, such as product arrangement and maintaining the sales floor. Success in this role is measured by achieving sales targets, participating in inventories, and adhering to company policies. The Sales Assistant must work collaboratively within the sales team, embodying a friendly and engaging personality and maintaining professionalism while interacting with customers.

What You Will Do

• Maintain store standards and cleanliness to ensure a sparkling clean and organized environment.
• Represent a positive attitude toward the merchandise, the brand, and the company.
• Complete all operational duties assigned by the shopkeeper, including arranging products and maintaining the sales floor.
• Meet or exceed weekly sales targets.
• Participate in all market hall inventories.
• Attend all store meetings and related functions.
• Adhere to designated work schedule and be punctual.
• Work flexibly and collaboratively with peers and management to accomplish duties.
• Follow IKEA policies and procedures meticulously.
• Create a positive first impression for customers with an energetic attitude and adherence to the dress code.
• Greet customers immediately upon entering the store with a smile.
• Provide customers with current and relevant information to enhance their shopping experience.
• Ensure accurate recording of sales transactions and maintain sales reports.

Required Skills To Be Successful

• Strong customer focus and ability to create a welcoming environment.
• Adherence to Al‑Futtaim and IKEA values.
• Effective interpersonal and communication skills.
• Physical fitness to lift stock and maintain stamina during long hours.

What Qualifies You For The Role

• High School Degree is required.
• Minimum of 1 year of retail sales experience.
• Proficiency in verbal communication skills.
• Ability to lift certain products and stand for a minimum of 8 hours.